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uvdesk / community-skeleton

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.
https://www.uvdesk.com
MIT License
7.15k stars 449 forks source link

How do I use the form customization feature? #674

Closed yjqphp closed 11 months ago

yjqphp commented 12 months ago

How do I use the form customization feature?

Thanks!

komal-sh-27 commented 12 months ago

Hello @yjqphp

Hope you’re doing well.

In order to make use of the form builder in UVdesk open source you need to purchase the extension from the Webkul store.

In our UVdesk helpdesk ticketing system, there is a functionality to add a contact form with the help of the form builder app, accordingly you can set that form into multiple websites and customers can create tickets from there and it will going to reflect in your helpdesk.

Clicking on the "Form Builder" option takes you to a page with multiple fields: mandatory, optional, and custom. Admins can choose the fields they need when creating a new form. Similarly, selecting the "Custom Field" app lets admins customize the fields available to customers when creating a ticket.

From here you can purchase the extension:

Here is the user manual

If still have any other kind of concern or query then do let us know.

We will be happy to help you.!

Warm Regards UVdesk Team

komal-sh-27 commented 11 months ago

@yjqphp

If you have further any query or doubt then you can create a ticket on our support panel from here. At this moment, we are closing this issue. Also, you can reply on the same issue thread.