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uvdesk / community-skeleton

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.
https://www.uvdesk.com
MIT License
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office apps folder missing #686

Closed aogheliandlv closed 8 months ago

aogheliandlv commented 11 months ago

Hi all! i hope that you are doing well! member/integrations/microsoft-apps/oauth/login is missing when trying to enable office apps. when i add all the necessary info and hit enter, i get refused to connect Screenshot 2023-07-27 130723 Screenshot 2023-07-27 130647

komal-sh-27 commented 11 months ago

@aogheliandlv

Let us know, you are using this project on the localhost. If yes, then this microsoft apps feature not able to used for localhost. You want use this feature then first you will be installed your project on the server.

Thanks and Regards Uvdesk Team

aogheliandlv commented 11 months ago

i have it installed on a linux server. What server would i need to install it on for office apps to work?

komal-sh-27 commented 11 months ago

Hello @aogheliandlv ,

When setting up microsoft apps, all you need a HTTPS enabled web server, it doesn't matter which kind of server you're using. This is necessary to carry the microsoft oauth authentication to generate the necessary access credentials. In the provided screenshot, it seems your project is being served through the hostname https://192.168.25.20/.

You need to make sure that this resource is publicly accessible and able serve your helpdesk project.

You can follow the below blog link:

https://www.uvdesk.com/en/how-to-integrate-microsoft-app-to-your-opensource-uvdesk/

If you have further any query then create a ticket on support panel from here.

simone-gasparini commented 11 months ago

Hello @Komal-sharma-2712,

where can we download the Microsoft App for open-source UVdesk? From the store is not available to download

komal-sh-27 commented 11 months ago

Hii @simone-gasparini ,

Where can we download the Microsoft App for open-source UVdesk? From the store is not available to download

No this app is not available in any store because you can not download the microsoft app individual. This microsoft app option added in uvdesk project so you will be just install the uvdesk project and after setup you can use this option.

But as we have informed to you previous thread that your project should be installed on server (publicly accessible) or live website with https URL. After that you can use this microsoft app option.

For using the microsoft app you can create a new project using the below command this is not an official release of uvdesk for microsoft app option:

$ composer create-project uvdesk/community-skeleton:dev-master;

komal-sh-27 commented 8 months ago

At this moment, we are closing this issue. If you have further any query or doubt then you can reply on the same issue thread.

Thanks and Regards Uvdesk Team