404 page does not work correctly

[mgasche]

Bug report

Title

404 page does not work correctly

Issue Description

I have installed UVdesk. Now I noticed during testing that if I enter a wrong URL the 404 error page does not work anymore. A Symfony Expection is displayed instead of the 404 page.

Preconditions

Please provide as detailed information about your environment as possible.

1. Version v1.1.3; Core Version v1.1.4
2. Commit id: cbbb183
3. Ubuntu 22.04.3 LTS
4. PHP 8.0

Steps to reproduce

I have installed UVdesk according to these instructions and after that the error of the wrong display of the 404 page occurred.

https://www.howtoforge.com/how-to-install-uvdesk-helpdesk-system-on-ubuntu-22-04/

Expected result

The 404 page should be displayed like on the Colligso page.

Actual result

Instead, this page is displayed.

[komal-sh-27]

@mgasche ,

I have installed UVdesk according to these instructions and after that the error of the wrong display of the 404 page occurred.

We are informing to you, need to change your .env file in prod mode. If you have not changed your env file dev to prod mode. Then please follow the below steps:

Step 1: Open your project folder and open .env file and change app_env mode:

APP_ENV=dev

to

APP_ENV=prod

Step 2: After change your env in prod mode then you will be clear cache of your project using the below command:

$ php bin/console c:c

Step 3: Now you can check your 404 page, now exception not display.

Thanks and Regards, Uvdesk Team

[mgasche]

Hello

This was the right hint. Now I also get the 4040 page. Maybe it would be useful to have a hint on the web page when it is running in dev mode.