Open komal-sh-27 opened 2 years ago
Description In prepared responses, the User name is blank when the administrator deleted
How to reproduce Step 1: Create an administrator and save
Step 2: Now login with the newly created administrator
Step 3: After login new admin clicks on prepared responses and creates and shares with any agent and another admin
Step 4: Now delete this newly created administrator from another admin side
Step 5: Now go to another admin here are prepared responses showing with the user name is blank:
and agent side show like this:
Possible Solution If we delete any admin so prepared responses should be edited from another or any agent side.
Description
In prepared responses, the User name is blank when the administrator deleted
How to reproduce
Step 1: Create an administrator and save
Step 2: Now login with the newly created administrator
Step 3: After login new admin clicks on prepared responses and creates and shares with any agent and another admin
Step 4: Now delete this newly created administrator from another admin side
Step 5: Now go to another admin here are prepared responses showing with the user name is blank:
and agent side show like this:
Possible Solution
If we delete any admin so prepared responses should be edited from another or any agent side.