uvdesk / core-framework

UVDesk Community Helpdesk Core Framework Bundle providing the core essential functionalities and integration tools to easily integrate any other community helpdesk packages.
https://www.uvdesk.com
MIT License
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In the search filter, if we space to leave in the start and last search filter not working #573

Open komal-sh-27 opened 2 years ago

komal-sh-27 commented 2 years ago

Description
In the search filter, if we space to leave in the start and last search filter not working

How to reproduce
Issue 1:

Go to user sections and here search one by one all options of the user sections:

Check the below video for all options same with the same case:

https://www.awesomescreenshot.com/video/9211903?key=4281df4a55d0936d84465fddc8224209

Issue 2: For agents option:

In the agent option not searching with the last name in the name column:

image

Ex: Search with the last name of the agent

Note: If the name and email will be the same so search value is coming but the name and email are different so not searching.

Check the below video:

https://www.awesomescreenshot.com/video/9211447?key=db37dbda0a859b172d9d7ecd7a955608

Issue 3: For Agent Activity:

In Agent activity option also does not contain space at the start and last.

Check the below video:

https://www.awesomescreenshot.com/video/9211675?key=6f605a31f077d618d54942f7168b6577

Issue 4: For Ticket list page:

On the ticket list page when using the search filter with an agent, group, team, type, and label option does not contain space at the start and last.

image

Issue 5: For Ticket view option search filter:

image

On the Ticket list page, and Kudos option of ticket view filter option also does not contain space at the start and last.

For ticket list page:

image

For the Kudos option:

image

Possible Solution

If we are leaving space at the start and last so should be searched