Open komal-sh-27 opened 2 years ago
Description In the search filter, if we space to leave in the start and last search filter not working
How to reproduce Issue 1:
Go to user sections and here search one by one all options of the user sections:
Check the below video for all options same with the same case:
https://www.awesomescreenshot.com/video/9211903?key=4281df4a55d0936d84465fddc8224209
Issue 2: For agents option:
In the agent option not searching with the last name in the name column:
Ex: Search with the last name of the agent
Note: If the name and email will be the same so search value is coming but the name and email are different so not searching.
Check the below video:
https://www.awesomescreenshot.com/video/9211447?key=db37dbda0a859b172d9d7ecd7a955608
Issue 3: For Agent Activity:
In Agent activity option also does not contain space at the start and last.
https://www.awesomescreenshot.com/video/9211675?key=6f605a31f077d618d54942f7168b6577
Issue 4: For Ticket list page:
On the ticket list page when using the search filter with an agent, group, team, type, and label option does not contain space at the start and last.
Issue 5: For Ticket view option search filter:
On the Ticket list page, and Kudos option of ticket view filter option also does not contain space at the start and last.
For ticket list page:
For the Kudos option:
Possible Solution
If we are leaving space at the start and last so should be searched
Description
In the search filter, if we space to leave in the start and last search filter not working
How to reproduce
Issue 1:
Go to user sections and here search one by one all options of the user sections:
Check the below video for all options same with the same case:
https://www.awesomescreenshot.com/video/9211903?key=4281df4a55d0936d84465fddc8224209
Issue 2: For agents option:
In the agent option not searching with the last name in the name column:
Ex: Search with the last name of the agent
Note: If the name and email will be the same so search value is coming but the name and email are different so not searching.
Check the below video:
https://www.awesomescreenshot.com/video/9211447?key=db37dbda0a859b172d9d7ecd7a955608
Issue 3: For Agent Activity:
In Agent activity option also does not contain space at the start and last.
Check the below video:
https://www.awesomescreenshot.com/video/9211675?key=6f605a31f077d618d54942f7168b6577
Issue 4: For Ticket list page:
On the ticket list page when using the search filter with an agent, group, team, type, and label option does not contain space at the start and last.
Issue 5: For Ticket view option search filter:
On the Ticket list page, and Kudos option of ticket view filter option also does not contain space at the start and last.
For ticket list page:
For the Kudos option:
Possible Solution
If we are leaving space at the start and last so should be searched