Open komal-sh-27 opened 2 years ago
Description If we download the attachments as a zip, then without extracting the zip opening the file shows an error
How to reproduce Step 1: Go to the ticket view and download the attachments as a zip from admin, agent and customer side:
Step 2: Now go to the download folder, open this zip file without extracting and open the inner files (word, pdf, excel, ppt, and images):
Step 3: Now extract the downloaded zip file, open the file and here open it without any error.
Possible Solution
If we open the files without the extracted zip should be open the inner files without any error.
This issue resolved by added this pull request regarding attachments downloads: https://github.com/uvdesk/core-framework/pull/652
Description
If we download the attachments as a zip, then without extracting the zip opening the file shows an error
How to reproduce
Step 1: Go to the ticket view and download the attachments as a zip from admin, agent and customer side:
Step 2: Now go to the download folder, open this zip file without extracting and open the inner files (word, pdf, excel, ppt, and images):
Step 3: Now extract the downloaded zip file, open the file and here open it without any error.
Possible Solution
If we open the files without the extracted zip should be open the inner files without any error.