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uvdesk / core-framework

UVDesk Community Helpdesk Core Framework Bundle providing the core essential functionalities and integration tools to easily integrate any other community helpdesk packages.
https://www.uvdesk.com
MIT License
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If extra enter space leave in ticket type, group, and team description so ticket threads do not loads on ticket view page #583

Open komal-sh-27 opened 2 years ago

komal-sh-27 commented 2 years ago

Description
If extra enter space leave in ticket type, group, and team description so ticket threads do not load on the ticket view page

How to reproduce

Step 1: Go to the ticket type, group or team option, create a group and team with extra enters in the new line, and save it in the description field:

image

Step 2: Now go to the ticket view page and here assign the same group and team:

image

Step 3: Now refresh the page and here ticket threads do not loads:

image

Possible Solution

If suppose leave an extra enter space in ticket type, group and team description field so should not contain an extra space in these fields:

Check this video: https://www.awesomescreenshot.com/video/10235062?key=fc778e5a2d52d43bc500943327fbe82b