UVDesk Community Helpdesk Core Framework Bundle providing the core essential functionalities and integration tools to easily integrate any other community helpdesk packages.
Description
If we remove the team from the agent option so the team is not removed from the agent side
How to reproduce
Step 1: Create an agent with the group and team options select then save:
Step 2: Now click on the edit option and remove this team and save it here after saved showing the successfully update message but again check here this team is not removed:
Note:Case 1: If we choose two teams and remove only one team option then save so here team is removed from the agent
Case 2: If we choose two teams and remove both team options then save so here team is not removed from the agent
Case 3: If we choose one team and remove this team so this team is not removed from the agent
Possible Solution
If we removed the team from the agent option should be removed the team from the agent option
Description
If we remove the team from the agent option so the team is not removed from the agent side
How to reproduce
Step 1: Create an agent with the group and team options select then save:
Step 2: Now click on the edit option and remove this team and save it here after saved showing the successfully update message but again check here this team is not removed:
Note: Case 1: If we choose two teams and remove only one team option then save so here team is removed from the agent Case 2: If we choose two teams and remove both team options then save so here team is not removed from the agent Case 3: If we choose one team and remove this team so this team is not removed from the agent
Possible Solution
If we removed the team from the agent option should be removed the team from the agent option