Open komal-sh-27 opened 1 year ago
Description When reply on cc and bcc email, email received on cc and bcc email id so here headers not showing correctly
How to reproduce Step 1: Login with admin dashoard and reply in ticket with cc:
Step 2: Now check the cc email id here in headers details not showing correctly, to parameter showing blank:
With BCC email id:
With CC and BCC email id's:
Possible Solution If we have reply with cc and bcc options so here should be shown a proper headers details like this:
When CC email id:
When BCC email id:
When Bcc and Cc email id:
Description
When reply on cc and bcc email, email received on cc and bcc email id so here headers not showing correctly
How to reproduce
Step 1: Login with admin dashoard and reply in ticket with cc:
Step 2: Now check the cc email id here in headers details not showing correctly, to parameter showing blank:
With BCC email id:
With CC and BCC email id's:
Possible Solution
If we have reply with cc and bcc options so here should be shown a proper headers details like this:
When CC email id:
When BCC email id:
When Bcc and Cc email id: