Open komal-sh-27 opened 1 year ago
Description When create ticket from admin side so here message field is required but after submit ticket so ticket is not creating
How to reproduce Step 1: Create a ticket without message field from the admin side and create a ticket:
After submit ticket showing like this:
Step 2: Now click on same ticket and now create a ticket again from admin side with ticket view page of customer:
So here not submit the ticket and also showing a warning message in message field.
Possible Solution If we create a ticket in without message field ticket so here not showing a warning message like this also create a ticket.
Description
When create ticket from admin side so here message field is required but after submit ticket so ticket is not creating
How to reproduce
Step 1: Create a ticket without message field from the admin side and create a ticket:
After submit ticket showing like this:
Step 2: Now click on same ticket and now create a ticket again from admin side with ticket view page of customer:
So here not submit the ticket and also showing a warning message in message field.
Possible Solution
If we create a ticket in without message field ticket so here not showing a warning message like this also create a ticket.