search

uvdesk / core-framework

UVDesk Community Helpdesk Core Framework Bundle providing the core essential functionalities and integration tools to easily integrate any other community helpdesk packages.
https://www.uvdesk.com
MIT License
60 stars 55 forks source link

When click on attachment for download then shows an error on admin panel #651

Open komal-sh-27 opened 1 year ago

komal-sh-27 commented 1 year ago

Description
When click on attachment for download then shows an error on admin panel

How to reproduce
Step 1: Open any ticket and added an attachment in the ticket reply

Step 2: Now click on single attachment for view or download attachment, then shows an error:

image

Step 3: After click on attachment, shows an error like this:

image

Step 4: If we click on the download as zip then zip download successfully.

Possible Solution

If we click on attachment then should be download or view easily instead of shows an error.