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uvdesk / core-framework

UVDesk Community Helpdesk Core Framework Bundle providing the core essential functionalities and integration tools to easily integrate any other community helpdesk packages.
https://www.uvdesk.com
MIT License
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Changes in ticket reply if agent reply the assigned ticket check the agent privileges #681

Open Abhi12-gupta opened 1 year ago

Abhi12-gupta commented 1 year ago

Please link to the relevant issues (if any).

  1. I have fixed the issue if the tickets reply from the agent side the agent does not have any type of privileges then replies on the ticket using the burp suite tool and changes the status of the tickets.