uvdesk / core-framework

UVDesk Community Helpdesk Core Framework Bundle providing the core essential functionalities and integration tools to easily integrate any other community helpdesk packages.
https://www.uvdesk.com
MIT License
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UvDesk refresh mailbox issue #703

Open Psysoul85 opened 9 months ago

Psysoul85 commented 9 months ago

Hi,

I am experiencing a unique issue when running the refresh mailbox command... I cant retrieve emails but emails do send out from Uvdesk.

My Steps so far: Setup Xampp and downloaded / configured Uvdesk community edition Created mailbox with IMAP provider (Office365) Tested credentials via webmail (Working) Tested incoming/outgoing mail server settings via Outlook, (can send and receive emails) Configured the Swift Mailer via web GUI and provided custom ID (Only 1 swift mailer config) (THIS IS WORKING) Enabled 2fa on mailbox and generated app password. (As per guide https://www.uvdesk.com/en/blog/outlook-mailbox-configuration-in-uvdesk-open-source-helpdesk/ ) Configured "Mailboxes" in uvdesk using tested IMAP details (Tested via Popman 3rd party tool - result - success) with app pw ran PHP bin/console uvdesk:refresh-mailbox command and got the attached message, doesn't matter if I use the email address associated with the mailer id or the mailer id itself, neither work.

I am now out of options and am asking please help.

Regards

uvdesk error