IMAP fixes - Githubissues

uvdesk / mailbox-component

The Mailbox component provides tools that allows your helpdesk to process tickets from multiple email sources.

MIT License

23 stars 40 forks source link

Closed ghost closed 4 years ago

ghost commented 5 years ago

Issue #46 IMAP not creating Tickets

User who is not registered with helpdesk as an agent/customer will be treated as a new customer.
Customer welcome kit will be sent to his/her email
A new thread will be added to the ticket referencing his/her
Updating Ticket in case if the sender's mail is registered with helpdesk as mailbox