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uvdesk / mailbox-component

The Mailbox component provides tools that allows your helpdesk to process tickets from multiple email sources.
MIT License
23 stars 40 forks source link

collaborator Ticket added #75

Closed vipin-shrivastava closed 3 years ago

vipin-shrivastava commented 3 years ago

1. Why is this change necessary?

this will not repeat any thread and also converted collaborator mail into ticket thread

2. What does this change do, exactly?

It will check the sender first if it is found as collaborator then add collaborator mail into the ticket thread.

3. Please link to the relevant issues (if any).