This is a new Feature in Opensource Uvdesk -> Kudos is all about the ratings of an agent's profiles
2. What does this change do, exactly?
This change is all about the ratings of an agent's profiles whether they have got a good response or the bad one from the customers. It also displays whether the agent is a star performer or a mediocre one
1. Why is this change necessary?
This is a new Feature in Opensource Uvdesk -> Kudos is all about the ratings of an agent's profiles
2. What does this change do, exactly?
This change is all about the ratings of an agent's profiles whether they have got a good response or the bad one from the customers. It also displays whether the agent is a star performer or a mediocre one
3. Please link to the relevant issues (if any).
3. Please link to the relevant issues (if any).