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uvdesk / support-center-bundle

Provide your customers with convenience by introducing the Support Center Portal to your UVDesk Community Helpdesk System.
https://www.uvdesk.com
MIT License
34 stars 30 forks source link

Feature added sorting ticket list on Last updated reply #145

Closed vipin-shrivastava-webkul closed 3 years ago

vipin-shrivastava-webkul commented 3 years ago

1. Why is this change necessary?

If a customer wants to see the latest replied ticket then this is only possible on the admin side.

2. What does this change do, exactly?

This will add an option for ticket listings to see the latest ticket replied by the agent or admin

3. Please link to the relevant issues (if any).