uvdesk / support-center-bundle

Provide your customers with convenience by introducing the Support Center Portal to your UVDesk Community Helpdesk System.
https://www.uvdesk.com
MIT License
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When creating a ticket type from the admin side so admin side does not take alphabetic order of ticket type #175

Open komal-sh-27 opened 2 years ago

komal-sh-27 commented 2 years ago

Description
When creating a ticket type from the admin side so admin side does not take alphabetic order of ticket type.

How to reproduce
Issue 1:

Step 1: Go to the admin panel and create a ticket type:

image

Step 2: Now check the admin side and also the customer side of the ticket type option:

=> From admin side: Screenshot from 2022-02-15 13-53-22

=> From customer side: Screenshot from 2022-02-15 13-56-29

=> Also not showing these places sorted order of ticket type: On Workflow On prepared responses (Here also showing disable ticket type) On the ticket view page On the ticket list page

Issue 2: Step 3: Now also creating in starting to give space and save because when used space in starting so alphabetic order ignore on the customer side and admin side:

Screenshot from 2022-02-15 13-56-29

Possible Solution

Screenshot from 2022-02-15 14-05-30

Screenshot from 2022-02-15 14-04-35

komal-sh-27 commented 2 years ago

I have checked issue number 2 is not solved at this moment:

Now also creating in starting to give space and save because when used space in starting so alphabetic order ignore on the customer side and admin side:

image