In Prepared Responses should not be shown disable ticket type

uvdesk / support-center-bundle

Provide your customers with convenience by introducing the Support Center Portal to your UVDesk Community Helpdesk System.

https://www.uvdesk.com

MIT License

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Closed komal-sh-27 closed 2 years ago

komal-sh-27 commented 2 years ago

Description
In Prepared Responses should not be shown disable ticket type

How to reproduce
Step 1: Go to the admin panel and create disable ticket type

Step 2: Now go to the prepared responses option and here check set type as an option here shows disabled ticket type:

Possible Solution
If we are creating a disable type so should not be shown disable ticket type in prepared responses

komal-sh-27 commented 2 years ago

This issue is fixed now in the latest release (Uvdesk v1.1.1).