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uvdesk / support-center-bundle

Provide your customers with convenience by introducing the Support Center Portal to your UVDesk Community Helpdesk System.
https://www.uvdesk.com
MIT License
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If we download the attachments as a zip, then without extracting the zip opening the file shows an error #229

Open komal-sh-27 opened 1 year ago

komal-sh-27 commented 1 year ago

Description
If we download the attachments as a zip, then without extracting the zip opening the file shows an error

How to reproduce
Step 1: Go to the ticket view and download the attachments as a zip from admin, agent and customer side:

Step 2: Now go to the download folder, open this zip file without extracting and open the inner files (word, pdf, excel, ppt, and images):

image

Step 3: Now extract the downloaded zip file, open the file and here open it without any error.

Possible Solution

If we open the files without the extracted zip should be open the inner files without any error.