UWinsite Student (UWS) is very... user unfriendly to say the least. Especially for first year students who haven't seen it before.
Suggest Solution
We can reduce friction by creating our own user guide to UWS, covering the basics and most common things like:
Course management
Where to find course enrollment info, like appointment dates
How to enroll in courses
How to use the shopping cart
Where to find important financial information like
charges due
opt out of drug and dental for those who want to
how to make payments and get refunds
income tax forms
Where to find student information like
letter of enrollment
academic progress
student ID (because it takes a while to memorize that)
where to update contact information and such
Additional Details
Most of this stuff is really easy and located in the same place (by each section in the list, at least), so a wiki structure similar to that will probably work fairly well.
This is a ultra-low priority item. It is new content and is not required for a MWP
Describe Problem
UWinsite Student (UWS) is very... user unfriendly to say the least. Especially for first year students who haven't seen it before.
Suggest Solution
We can reduce friction by creating our own user guide to UWS, covering the basics and most common things like:
Additional Details
Most of this stuff is really easy and located in the same place (by each section in the list, at least), so a wiki structure similar to that will probably work fairly well.
This is a ultra-low priority item. It is new content and is not required for a MWP