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v002 / v002-Camera-Live

Live Syphon Camera
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Connection Issue with Ecamm Update #40

Closed JBrockman1 closed 4 years ago

JBrockman1 commented 6 years ago

Looking for a little help? Ecamm did an update today that has caused Camera Live to stop working. Prior to this update, things worked perfectly, even up to 30 seconds before. Not exactly sure what the bug is, but even tried deleting both Ecamm Software and Camera Live and redownloading. (Of course after restarting everything, checking all batteries, extensions, cords, etc.) Camera Live recognizes that a camera is plugged in, but you can't go any further than that. It freezes with the comment "starting." Eventually you receive the message that it as unexepectedly stopped working and wants permission to send a report to Apple. (Additionally the camera goes black and you can't see anything on the preview screen. Unplug the camera from Camera Live and the video function works perfectly.). Any help would be greatly appreciated! Supposed to be broadcasting a live conference! Thanks- Jenny

bangnoise commented 6 years ago

Have you checked the troubleshooting section of the README?

When the window pops up asking if you want to send a bug report to Apple - click the button to show details and paste the report here.

JBrockman1 commented 6 years ago

Sorry - it took me a while to get it to give me the text. The way I've gotten it to work 1 in 15 times is to open Ecamm. Turn on the camera. Open Camera Live. Plug in the camera. When CameraLive freezes, unplug and plug in again. After about 7 or 8 or times, it will capture. Sorry, it's worked phenomenally up until today!

JBrockman1 commented 6 years ago

Here's the code it gave me today: Process: Camera Live [599] Path: /Users/USER/Desktop/Camera Live-2.app/Contents/MacOS/Camera Live Identifier: info.v002.Camera-Live Version: 8 (8) Code Type: X86 (Native) Parent Process: ??? [1] Responsible: Camera Live [599] User ID: 501

Date/Time: 2018-08-14 17:03:07.426 -0600 OS Version: Mac OS X 10.13.6 (17G65) Report Version: 12 Bridge OS Version: 3.0 (14Y664) Anonymous UUID: 50278456-372C-882C-4C30-8463CDCBB745

Time Awake Since Boot: 4000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: EXC_I386_GPFLT Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [0]

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 com.canon.edsdk 0xb0050efd typeinfo name for CMacSharedModule + 13

Thread 1: 0 libsystem_malloc.dylib 0xa7441da5 small_free_list_remove_ptr_no_clear + 523 1 libsystem_malloc.dylib 0xa7436ad7 small_free_list_remove_ptr + 163 2 libsystem_malloc.dylib 0xa7442101 free_small + 771 3 libsystem_malloc.dylib 0xa743628e szone_free_definite_size + 231 4 libsystem_malloc.dylib 0xa744408d default_zone_free_definite_size + 57 5 libsystem_malloc.dylib 0xa7435e66 free + 386 6 com.canon.DppMath 0x08613aa7 _kmp_free + 27 7 com.canon.DppMath 0x0861f31e kmp_cleanup + 128 8 com.canon.DppMath 0x0863e19e __kmp_launch_monitor(void*) + 1260 9 libsystem_pthread.dylib 0xa75914d5 _pthread_body + 347 10 libsystem_pthread.dylib 0xa759137a _pthread_start + 357 11 libsystem_pthread.dylib 0xa7590a56 thread_start + 34

Thread 2:: com.apple.NSEventThread 0 libsystem_kernel.dylib 0xa73d2402 mach_msg_trap + 10 1 libsystem_kernel.dylib 0xa73d1a3f mach_msg + 47 2 com.apple.CoreFoundation 0x9377ea68 CFRunLoopServiceMachPort + 296 3 com.apple.CoreFoundation 0x9377da56 CFRunLoopRun + 2262 4 com.apple.CoreFoundation 0x9377ce51 CFRunLoopRunSpecific + 641 5 com.apple.CoreFoundation 0x9377cbba CFRunLoopRunInMode + 122 6 com.apple.AppKit 0x914aa580 _NSEventThread + 165 7 libsystem_pthread.dylib 0xa75914d5 _pthread_body + 347 8 libsystem_pthread.dylib 0xa759137a _pthread_start + 357 9 libsystem_pthread.dylib 0xa7590a56 thread_start + 34

Thread 3: 0 libsystem_kernel.dylib 0xa73dc716 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0xa7590e39 _pthread_wqthread + 992 2 libsystem_pthread.dylib 0xa7590a32 start_wqthread + 34

Thread 4: 0 libsystem_kernel.dylib 0xa73dc716 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0xa7590e39 _pthread_wqthread + 992 2 libsystem_pthread.dylib 0xa7590a32 start_wqthread + 34

Thread 5: 0 libsystem_kernel.dylib 0xa73dc716 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0xa7590e39 _pthread_wqthread + 992 2 libsystem_pthread.dylib 0xa7590a32 start_wqthread + 34

Thread 6: 0 libsystem_kernel.dylib 0xa73dc716 __workq_kernreturn + 10 1 libsystem_pthread.dylib 0xa7590e39 _pthread_wqthread + 992 2 libsystem_pthread.dylib 0xa7590a32 start_wqthread + 34

Thread 7: 0 libsystem_pthread.dylib 0xa7590a10 start_wqthread + 0

Thread 0 crashed with X86 Thread State (32-bit): eax: 0xbff3f598 ebx: 0x00000004 ecx: 0x00000001 edx: 0x957d4538 edi: 0xb000b6c5 esi: 0x78f66a80 ebp: 0xbff3f57f esp: 0xbff3f57c ss: 0x00000023 efl: 0x00210292 eip: 0xb0050efd cs: 0x0000001b ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f cr2: 0xf961ac00

Logical CPU: 1 Error Code: 0x00000000 Trap Number: 13

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0xa75c3fff libunwind.dylib (35.3) /usr/lib/system/libunwind.dylib 0xa75c4000 - 0xa75edff7 libxpc.dylib (1205.70.9) <5A5515CC-59FF-39AB-A265-E597350855A8> /usr/lib/system/libxpc.dylib 0xb0000000 - 0xb005fffb +com.canon.edsdk (3.6.30.0 - 3.6.30.0) /Users/USER/Desktop/Camera Live-2.app/Contents/Frameworks/EDSDK.framework/Versions/A/EDSDK

External Modification Summary: Calls made by other processes targeting this process: task_for_pid: 5 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 1855 thread_create: 0 thread_set_state: 0

VM Region Summary: ReadOnly portion of Libraries: Total=303.2M resident=0K(0%) swapped_out_or_unallocated=303.2M(100%) Writable regions: Total=201.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=201.1M(100%)

                            VIRTUAL   REGION

REGION TYPE SIZE COUNT (non-coalesced) =========== ======= ======= Accelerate framework 128K 2 Activity Tracing 256K 2 CG backing stores 1024K 4 CG image 80K 5 CoreAnimation 1532K 17 CoreGraphics 8K 2 CoreImage 16K 3 CoreUI image data 1956K 12 CoreUI image file 188K 5 Foundation 4K 2 Kernel Alloc Once 8K 2 MALLOC 184.8M 72 MALLOC guard page 48K 13 Memory Tag 242 12K 2 OpenGL GLSL 128K 3 Stack 11.1M 11 Stack Guard 56.0M 9 VM_ALLOCATE 176K 22 DATA 14.3M 245 FONT_DATA 4K 2 GLSLBUILTINS 2588K 2 IMPORT 4K 2 LINKEDIT 83.2M 22 OBJC 3276K 95 TEXT 220.0M 248 UNICODE 560K 2 mapped file 300.7M 202 shared memory 696K 15 =========== ======= ======= TOTAL 882.6M 995

Model: MacBookPro13,2, BootROM MBP132.0247.B00, 2 processors, Intel Core i5, 2.9 GHz, 16 GB, SMC 2.37f20 Graphics: Intel Iris Graphics 550, Intel Iris Graphics 550, Built-In Memory Module: BANK 0/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320 Memory Module: BANK 1/DIMM0, 8 GB, LPDDR3, 2133 MHz, 0x802C, 0x4D5435324C31473332443450472D30393320 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x157), Broadcom BCM43xx 1.0 (7.77.37.31.1a9) Bluetooth: Version 6.0.7f10, 3 services, 27 devices, 1 incoming serial ports Network Service: Wi-Fi, AirPort, en0 USB Device: USB 3.0 Bus USB Device: iBridge Thunderbolt Bus: MacBook Pro, Apple Inc., 33.1 Thunderbolt Bus: MacBook Pro, Apple Inc., 33.1

JBrockman1 commented 6 years ago

Here are a few screenshots:

screen shot 2018-08-14 at 2 00 58 pm screen shot 2018-08-14 at 2 28 40 pm screen shot 2018-08-14 at 1 42 00 pm
JBrockman1 commented 6 years ago

Thanks so much! Uploaded the info there. Hope you have a great night! JB

From: Tom Butterworth notifications@github.com Reply-To: v002/v002-Camera-Live reply@reply.github.com Date: Tuesday, August 14, 2018 at 3:15 PM To: v002/v002-Camera-Live v002-Camera-Live@noreply.github.com Cc: Jenny Brockman jbrockman@thenalc.org, Author author@noreply.github.com Subject: Re: [v002/v002-Camera-Live] Connection Issue with Ecamm Update (#40)

Have you checked the troubleshootinghttps://github.com/v002/v002-Camera-Live/#troubleshooting section of the README?

When the window pops up asking if you want to send a bug report to Apple - click the button to show details and paste the report here.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/v002/v002-Camera-Live/issues/40#issuecomment-413018546, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AobTAQ5kvwb2b6nT80PafF9QS2QEAiQbks5uQz3jgaJpZM4V9FTA.

JBrockman1 commented 6 years ago

And apologies - now it's unfortunately not working at all. I've wiped the software and reinstalled, restarted, and everything I can think of. The box pops up as it's connecting, but it doesn't get past "starting."

bangnoise commented 4 years ago

Please try with the latest release.