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v3rm0n / intercom_flutter

Flutter wrapper for Intercom libraries
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Android banner missing buttons #299

Open denys-rudenko opened 1 year ago

denys-rudenko commented 1 year ago

There are no buttons on the welcome banner for Android devices. Although the buttons are present for iOS devices.

Screen from android device:

Screenshot 2023-04-04 at 15 13 47

Screen from iOS device:

Screenshot 2023-04-04 at 15 13 31
deepak786 commented 1 year ago

@denys-rudenko Have you talked about this with Intercom Support?

Skyyo commented 1 year ago

very slow response times from them, no answer yet @deepak786

deepak786 commented 1 year ago

@Skyyo Any update?

deepak786 commented 1 year ago

I contacted Intercom support and this is the response from them.

Can't reproduce that. We'd need to check the particular message in specific to troubleshoot this further. But since they contacted us in May, they already received a response so that's probably sorted at this point. I couldn't find any past conversations with the keywords they used to describe the issue thought.

So could you please update accordingly?