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v3rm0n / intercom_flutter

Flutter wrapper for Intercom libraries
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Pre-Populated Message not showing #448

Closed WellDunDun closed 3 months ago

WellDunDun commented 3 months ago

Hey friends!

First, awesome package. I'm super happy with it, but have run into an issue.

I'm using this:

/// To open the Intercom messenger to the composer screen with [message] /// field pre-populated. Future displayMessageComposer(String message) { return IntercomFlutterPlatform.instance.displayMessageComposer(message); }

It's opening the message composer, but it isn't showing the message. All I see are some auto-reply bubbles and no textfield for input. I'm really confused by this and also found this, with a comment referring to this package, but it doesn't make sense, since the user should already be identified based on loginIdentifiedUser.

Could this be due to how the messenger is configured on the Intercom side?

I'm stuck and would really appreciate any help!

WellDunDun commented 3 months ago

Update:

I reached out to Intercom Technical Support and here's what they said

image

I'll be testing this asap and will update y'all!