Problem with VB&R v10

[dancesa]

Hi Markus,

after we update VB&R v9.5 to v10, the PRTG Sensor return this error: "XML: Structural error in xml file, 3 open items. -- JSON: The returned JSON does not match the expected structure (Invalid JSON.). (code: PE231)"

do you have any solutions ?

Thanks.

Best regards.

Daniele.

[vMarkusK]

Hi,

I have a few questions:

• do you use the latest version from the Repo?
• have you changed anything else than the Veeam upgrade?
• have you also upgraded all veaam consoles (especial prtg probe)?
• do you use special characters in Repo names?
• have you tried to execute the script outside of PRTG?

Best wishes Markus

[JamesW-AU]

I've got the exact same problem. Using the latest code from the repo, Veeam B&R server and console installed on PRTG server are the same version, no special characters in any names of anything in Veeam, and if I run the script manually it seems to be fine:

PS C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXEXML> .\PSx64.exe -f="PLC PRTG-VeeamBRStats.ps1" 0:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXEXML\PLC PRTG-VeeamBRStats.ps1 PS C:\Program Files (x86)\PRTG Network Monitor\Custom Sensors\EXEXML>

Edit: Did a bit more digging, and found if I manually run Connect-VBRServer -Server VeeamServer I got a "Cannot connect to backup server because some of its components are out of date". I ran the VBR Console GUI and logged in (which I hadn't done after installing v10), and it downloaded a bunch of components and updated its DLL's. After that, the script ran fine.

@dancesa Could be worth giving that a try.

[dancesa]

Hi to all,

after update PRTG, the problem is resolved.

Thanks to all.

Best regards.

Daniele.