search

vacuumlabs / adalite

A lightweight web wallet for Cardano cryptocurrency with Trezor, Ledger and BitBox02 support. Please note that the only valid domain for our wallet is adalite.io
https://adalite.io
235 stars 49 forks source link

I get an error while unstaking ada #1425

Closed gusfrances closed 6 days ago

gusfrances commented 2 months ago

Hi guys! I get the following error while trying to un-stake my ADA. I have the newest version of Cardano app within my Ledger Nano X. Would you mind helping me to understand what's wrong? Thank you!

Transacion error Transacion error
MichalPetro commented 2 months ago

Hi, you need to update your Ledger Live, Ledger Firmware and finally also Ledger Cardano App (should be version 7.x.x)

gusfrances commented 2 months ago

Thank you!! El 13 sept 2024 02:13, MichalPetro @.***> escribió: Hi, you need to update your Ledger Live, Ledger Firmware and finally also Ledger Cardano App (should be version 7.x.x)

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: @.***>

gusfrances commented 2 months ago

Thank you!! El 12 sept 2024 17:46, Michelle62 @.***> escribió:

Hi guys! I get the following error while trying to un-stake my ADA. I have the newest version of Cardano app within my Ledger Nano X. Would you mind helping me to understand what's wrong? Thank you!

Hi guys! I get the following error while trying to un-stake my ADA. I have the newest version of Cardano app within my Ledger Nano X. Would you mind helping me to understand what's wrong? Thank you!

Hi @gusfrances , It looks like you're dealing with a transcript error. For assistance, please get in touch with our support team. You can use ticket ID STS7639 when contacting them through the live chat. Visit Vacuumlabs Network DApps Support Ticket Requests to access their support page. Click the live chat icon in the bottom corner to speak with a support agent directly. Best regards.

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: @.***>

gusfrances commented 1 month ago

It's already fixed. Thank you! El 1 oct 2024 14:27, Nagiyay @.***> escribió:

Hi guys! I get the following error while trying to un-stake my ADA. I have the newest version of Cardano app within my Ledger Nano X. Would you mind helping me to understand what's wrong? Thank you!

Has your issue been escalated by a support member already?

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: @.***>