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vahidkay-meta / facebook-for-woocommerce

A first-party extension plugin built for WooCommerce. Development is managed by Ventures.
https://woocommerce.com/products/facebook/
GNU General Public License v2.0
212 stars 140 forks source link

New products are not syncing #2065

Closed wildsugarart closed 2 years ago

wildsugarart commented 3 years ago

🔎 Isolate the bug

✍️ Describe the bug

Today I added 2 new products. They will not sync to my FB or IG store.

🚶‍♀️ Steps to reproduce

  1. The first step: Add new product
  2. The next step: Save (Update) product

✔️ Expected behavior

Product will not sync

🗃 Logs

https://www.wildsugar.fashion/shop/tops/butterfly-off-the-shoulder-top-in-aloha/

` ### WordPress Environment ### WordPress address (URL): https://www.wildsugar.fashion Site address (URL): https://www.wildsugar.fashion WC Version: 5.6.0 REST API Version: ✔ 5.6.0 WC Blocks Version: ✔ 5.7.0 Action Scheduler Version: ✔ 3.2.1 WC Admin Version: ✔ 2.5.1 Log Directory Writable: ✔ WP Version: 5.8 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_AU External object cache: – ### Server Environment ### Server Info: LiteSpeed PHP Version: 7.4.22 PHP Post Max Size: 128 MB PHP Time Limit: 300 PHP Max Input Vars: 3000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 10.3.31-MariaDB Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 5.6.0 WC Database Prefix: ljlc_ Total Database Size: 143.19MB Database Data Size: 114.62MB Database Index Size: 28.57MB ljlc_woocommerce_sessions: Data: 8.82MB 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### amn_mi-lite: 2 amp_validated_url: 9 attachment: 2363 avia_framework_post: 55 custom_css: 5 customize_changeset: 1 display_type: 7 displayed_gallery: 7 ec-product: 166 feedback: 55 flamingo_contact: 4 flamingo_inbound: 1 gal_display_source: 5 jetpack_migration: 2 jetpack-portfolio: 1 jetpack-testimonial: 15 jp_img_sitemap: 1 jp_pay_product: 1 jp_sitemap: 1 jp_sitemap_master: 1 jp_vid_sitemap: 1 lightbox_library: 8 nav_menu_item: 48 ngg_gallery: 20 ngg_pictures: 223 oembed_cache: 12 page: 33 portfolio: 10 post: 41 product: 405 product_variation: 4140 revision: 845 shop_coupon: 2 shop_order: 182 shop_order_refund: 7 shop_quote: 1 wysijap: 1 yith-wcpsc-wc-chart: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (20) ### VaultPress: by Automattic – 2.1.4 Add From Server: by Dion Hulse – 3.4.5 Afterpay Gateway for WooCommerce: by Afterpay – 3.2.2 Akismet Anti-Spam: by Automattic – 4.1.11 Facebook for WooCommerce: by Facebook – 2.6.1 Google Listings and Ads: by WooCommerce – 1.4.2 Smash Balloon Instagram Feed: by Smash Balloon – 2.9.3.1 Jetpack: by Automattic – 10.0 Mailchimp for WooCommerce: by Mailchimp – 2.5.2 Really Simple SSL: by Really Simple Plugins – 5.0.10 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5 Update Theme and Plugins from Zip File: by Jeff Sherk – 2.0.0 WooCommerce Blocks: by Automattic – 5.7.0 WooCommerce Currency Converter: by WooCommerce – 1.6.25 WooCommerce Stripe Gateway: by WooCommerce – 5.4.0 WooCommerce: by Automattic – 5.6.0 Wordfence Security: by Wordfence – 7.5.5 Yoast SEO: by Team Yoast – 17.0 YITH WooCommerce Wishlist: by YITH – 3.0.25 Zip - WooCommerce: by Zip – 2.3.7 ### Inactive Plugins (2) ### AMP: by AMP Project Contributors – 2.1.3 WP Super Cache: by Automattic – 1.7.4 ### Dropin Plugins (1) ### maintenance.php: maintenance.php ### Must Use Plugins (1) ### installatron_hide_status_test.php: by – ### Settings ### API Enabled: ✔ Force SSL: ✔ Currency: AUD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 0 Taxonomies: Product Types: booking (booking) downloadable (downloadable) external (external) grouped (grouped) simple (simple) variable (variable) virtual (virtual) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #506 - /shop/ Cart: #507 - /cart/ Checkout: #28 - /checkout/ My account: #29 - /my-account/ Terms and conditions: #1095 - /shipping-and-returns/ ### Theme ### Name: Enfold Child Version: 1.0 Author URL: http://www.kriesi.at Child Theme: ✔ Parent Theme Name: Enfold Parent Theme Version: 4.8.6.2 Parent Theme Author URL: https://kriesi.at WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 1,472 Oldest: 2021-08-10 17:02:40 +1000 Newest: 2021-08-26 19:56:27 +1000 Failed: 9,419 Oldest: 2020-03-26 10:49:12 +1000 Newest: 2021-08-19 10:15:28 +1000 Pending: 4 Oldest: 2021-08-27 08:03:34 +1000 Newest: 2021-08-29 16:00:48 +1000 ### Status report information ### Generated at: 2021-08-26 20:00:35 +10:00 `
DSsalesrep commented 3 years ago

When I update a product I receive this message: Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0

strarsis commented 3 years ago

Do you also get an API error in the plugin logs? You can enable debug logging in the "Connections" tab in the plugin settings. https://github.com/woocommerce/facebook-for-woocommerce/issues/2068

jconroy commented 2 years ago

Hi @wildsugarart

Thanks for posting and sorry for your difficulties. If you haven't done so please create a support request on woocommerce.com or a new topic in the forums for assistance.

Our happiness team will be better able to support you in those locations.