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valinet / ExplorerPatcher

This project aims to enhance the working environment on Windows
GNU General Public License v2.0
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crash explorer patcher #1828

Closed miku1881 closed 1 year ago

miku1881 commented 1 year ago

Yesterday, there was a windows update, and I applied the update. The next day explorer patcher didn't start and I installed it. After installing it, explorer restarted several times. explorer patcher crashed. Please fix!

MerriestWly commented 1 year ago

I have same issues on win11

miku1881 commented 1 year ago

windows 11 os build 22621.2134

PCL86 commented 1 year ago

In my case, I deleted the registry after uninstalling Explorer patcher, and then installed Explorer patcher after rebooting. Explorer patcher crashes when trying to open a folder icon.

ibcurly commented 1 year ago

damn windows updates.. same issue, win 11 build 22621.2134

miku1881 commented 1 year ago

The solution is to uninstall the explorer patcher and then install it, and I have confirmed that it works as usual.

johnwasme commented 1 year ago

That only works for some people,i have tried installing and reinstalling and deleting registry shortcuts but still get crashes.

SMxSoMuch commented 1 year ago

same in 22621.2134 only given this message image

eMuonTau commented 1 year ago

What is your ExplorerPatcher version? Can you try latest version? Update notification setting was off in my settings so i was using an old version. I don't know it may happen again, i am still testing but it is stable for now.

OS build: 22621.2134 ExplorerPatcher: 22621.1992.56.1

4everImmortality commented 1 year ago

There is a same issue on win11 OS Bulid 22621.2070 Update too quickly is not a good choice.

mr-asa commented 1 year ago

Same problem! The latest update (KB5029263) breaks explorerpatcher (22621.1992.56.1 build) Release: Windows 11 Version: 22H2 OS build: 22621.2134

When uninstalling that update everything works as it should, but I can't skip that update and it automatically updates even when I chose to pause updates for a week

SMxSoMuch commented 1 year ago

it is the latest verson I think

here is the about page image

vippium commented 1 year ago

already mentioned in PR #1834

ValentinBrclz commented 1 year ago

@Vipin2003 : #1834 mentions a few bugs but no systematic crash like this issue.

vippium commented 1 year ago

@Vipin2003 : #1834 mentions a few bugs but no systematic crash like this issue.

You tried to access explorer or R-clicked on taskbar after immediate update.. And you haven't wait for symbols to download. That's why, this happens.

To fix this issue, follow these steps now:

  1. Uninstall EP completely and make a restart.
  2. After restart, delete all EP reg. keys : HKEY_CURRENT_USER\Software\ExplorerPatcher and HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ExplorerPatcher
  3. make another restart.
  4. Install EP again
  5. wait for Symbols to be downloaded. Don't even touch taskbar. It will take around 5-6 min
  6. After symbols notification, make one last restart.

After this, everything will work fine.

assuena commented 1 year ago

@Vipin2003 : #1834 mentions a few bugs but no systematic crash like this issue.

You tried to access explorer or R-clicked on taskbar after immediate update.. And you haven't wait for symbols to download. That's why, this happens.

To fix this issue, follow these steps now:

  1. Uninstall EP completely and make a restart.
  2. After restart, delete all EP reg. keys : HKEY_CURRENT_USER\Software\ExplorerPatcher and HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ExplorerPatcher
  3. make another restart.
  4. Install EP again
  5. wait for Symbols to be downloaded. Don't even touch taskbar. It will take around 5-6 min
  6. After symbols notification, make one last restart.

After this, everything will work fine.

This solved my issue!

johnwasme commented 1 year ago

I tried that method and waited 15 minutes but no symbols were downloaded.

pyrates999 commented 1 year ago

Check what happens when using the console in explorer patcher. Open up the properties application for explorer patcher, go to advanced, and click on enable console.

johnwasme commented 1 year ago

I clicked on the console and it displayed that the symbols were downloaded and installed but explorer still crashes at times.

pyrates999 commented 1 year ago

Please wait for a new release that fixes it. It is being worked on by @Vipin2003

sephdoto commented 1 year ago

@Vipin2003 : #1834 mentions a few bugs but no systematic crash like this issue.

You tried to access explorer or R-clicked on taskbar after immediate update.. And you haven't wait for symbols to download. That's why, this happens.

To fix this issue, follow these steps now:

  1. Uninstall EP completely and make a restart.
  2. After restart, delete all EP reg. keys : HKEY_CURRENT_USER\Software\ExplorerPatcher and HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ExplorerPatcher
  3. make another restart.
  4. Install EP again
  5. wait for Symbols to be downloaded. Don't even touch taskbar. It will take around 5-6 min
  6. After symbols notification, make one last restart.

After this, everything will work fine.

Seems to have fixed mine as well.

m7d2 commented 1 year ago

@Vipin2003 : #1834 mentions a few bugs but no systematic crash like this issue.

You tried to access explorer or R-clicked on taskbar after immediate update.. And you haven't wait for symbols to download. That's why, this happens.

To fix this issue, follow these steps now:

  1. Uninstall EP completely and make a restart.
  2. After restart, delete all EP reg. keys : HKEY_CURRENT_USER\Software\ExplorerPatcher and HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ExplorerPatcher
  3. make another restart.
  4. Install EP again
  5. wait for Symbols to be downloaded. Don't even touch taskbar. It will take around 5-6 min
  6. After symbols notification, make one last restart.

After this, everything will work fine.

Doesn't work

pyrates999 commented 1 year ago

@Vipin2003 : #1834 mentions a few bugs but no systematic crash like this issue.

You tried to access explorer or R-clicked on taskbar after immediate update.. And you haven't wait for symbols to download. That's why, this happens. To fix this issue, follow these steps now:

  1. Uninstall EP completely and make a restart.
  2. After restart, delete all EP reg. keys : HKEY_CURRENT_USER\Software\ExplorerPatcher and HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ExplorerPatcher
  3. make another restart.
  4. Install EP again
  5. wait for Symbols to be downloaded. Don't even touch taskbar. It will take around 5-6 min
  6. After symbols notification, make one last restart.

After this, everything will work fine.

Doesn't work

Can you post your windows version, build, and explorer patcher version that you installed?

m7d2 commented 1 year ago

@Vipin2003 : #1834 mentions a few bugs but no systematic crash like this issue.

You tried to access explorer or R-clicked on taskbar after immediate update.. And you haven't wait for symbols to download. That's why, this happens. To fix this issue, follow these steps now:

  1. Uninstall EP completely and make a restart.
  2. After restart, delete all EP reg. keys : HKEY_CURRENT_USER\Software\ExplorerPatcher and HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ExplorerPatcher
  3. make another restart.
  4. Install EP again
  5. wait for Symbols to be downloaded. Don't even touch taskbar. It will take around 5-6 min
  6. After symbols notification, make one last restart.

After this, everything will work fine.

Doesn't work

Can you post your windows version, build, and explorer patcher version that you installed?

Windows 11 v22H2 Build 22621.2134, EP v22621.1992.56.1

Revan7even commented 1 year ago

Edition Windows 11 Pro Version 22H2 OS build 22621.2134 Experience Windows Feature Experience Pack 1000.22659.1000.0

Restarted PC after applying KB5029263 and Explorer Patcher crashed on startup. Restarted again and same thing. Uninstalled KB5029263 (I can keep it uninstalled since I have GPEdit set to check but let me install), restarted and Explorer Patcher works fine.

pyrates999 commented 1 year ago

Please do the following:

  1. wait for explorer to crash 3 times and let it show that error message about how it will stop reloading now
  2. open up windows event viewer or computer management
  3. go to Event Viewer and go to Windows Logs -> Application
  4. check the logs here for explorer.exe and paste them here
Revan7even commented 1 year ago

Please do the following:

1. wait for explorer to crash 3 times and let it show that error message about how it will stop reloading now

2. open up windows event viewer or computer management

3. go to Event Viewer and go to Windows Logs -> Application

4. check the logs here for explorer.exe and paste them here

Well, now I can't recreate it after reinstalling KB5029263. Restarted two more times to try and get it to happen. However, this time I received a notification "Successfully downloaded symbols for OS build 10.0.22621.2134". This did not occur before because it crashed 3 times.

Edit: Found the ones from previous, Explorer isn't an option in the application filter so had to look manually. Explorer Event Logs.zip

pyrates999 commented 1 year ago

I suspect it was because the symbols had not downloaded yet combined with a setting in explorer patcher you had that was causing it to crash.

mr-asa commented 1 year ago

I don't know if it's a fluke or not, but I stopped having exlorerpatcher crash after a BIOS update on my laptop. After rebooting the computer, everything loaded in exlorerpatcher and now it works stably. (in case this information will help someone somehow)

emeyedeejay commented 1 year ago

Please do the following:

  1. wait for explorer to crash 3 times and let it show that error message about how it will stop reloading now
  2. open up windows event viewer or computer management
  3. go to Event Viewer and go to Windows Logs -> Application
  4. check the logs here for explorer.exe and paste them here

Faulting application name: explorer.exe, version: 10.0.22621.2070, time stamp: 0x2bd7252c Faulting module name: twinui.pcshell.dll, version: 10.0.22621.2070, time stamp: 0x0eca457b Exception code: 0xc0000409 Fault offset: 0x00000000001ab0cd Faulting process ID: 0x0x6774 Faulting application start time: 0x0x1D9CE9D006DA569 Faulting application path: C:\WINDOWS\explorer.exe Faulting module path: C:\WINDOWS\SYSTEM32\twinui.pcshell.dll Report ID: 603fb096-6edb-4abb-80cc-23f3d1bd8741 Faulting package full name: Faulting package-relative application ID:

Faulting application name: explorer.exe, version: 10.0.22621.2070, time stamp: 0x2bd7252c Faulting module name: ntdll.dll, version: 10.0.22621.2134, time stamp: 0xeee69ec7 Exception code: 0xc0000374 Fault offset: 0x000000000010c239 Faulting process ID: 0x0x6DF4 Faulting application start time: 0x0x1D9CE9D08E98F31 Faulting application path: C:\WINDOWS\explorer.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report ID: 096cf25f-264e-40a4-b54a-335abd6fc6e7 Faulting package full name: Faulting package-relative application ID:

2 from a couple of minutes ago. They seem to be in pairs like this.

miku1881 commented 1 year ago

ログの名前: Application ソース: Application Error 日付: 2023/08/12 9:28:00 イベント ID: 1000 タスクのカテゴリ: アプリケーション クラッシュ イベント レベル: エラー キーワード:
ユーザー: DESKTOP-TVKFUGQ\miku1 コンピューター: DESKTOP-TVKFUGQ 説明: 障害が発生しているアプリケーション名: explorer.exe、バージョン: 10.0.22621.2070、タイム スタンプ: 0x2bd7252c 障害が発生しているモジュール名: twinui.pcshell.dll、バージョン: 10.0.22621.2070、タイム スタンプ: 0x0eca457b 例外コード: 0xc0000409 障害オフセット: 0x00000000001ab0cd 障害が発生しているプロセス ID: 0x0x4E94 障害が発生しているアプリケーションの開始時刻: 0x0x1D9CCB3D3045406 障害が発生しているアプリケーション パス: C:\WINDOWS\explorer.exe 障害が発生しているモジュール パス: C:\WINDOWS\SYSTEM32\twinui.pcshell.dll レポート ID: 951f52eb-2b41-4e8f-bc32-20692052014e 障害が発生しているパッケージの完全な名前: 障害が発生しているパッケージに関連するアプリケーション ID: イベント XML:

1000 0 2 100 0 0x8000000000000000 119076 Application DESKTOP-TVKFUGQ explorer.exe 10.0.22621.2070 2bd7252c twinui.pcshell.dll 10.0.22621.2070 0eca457b c0000409 00000000001ab0cd 0x4e94 0x1d9ccb3d3045406 C:\WINDOWS\explorer.exe C:\WINDOWS\SYSTEM32\twinui.pcshell.dll 951f52eb-2b41-4e8f-bc32-20692052014e
kuriandungu commented 1 year ago

@Vipin2003 : #1834 mentions a few bugs but no systematic crash like this issue.

You tried to access explorer or R-clicked on taskbar after immediate update.. And you haven't wait for symbols to download. That's why, this happens.

To fix this issue, follow these steps now:

  1. Uninstall EP completely and make a restart.
  2. After restart, delete all EP reg. keys : HKEY_CURRENT_USER\Software\ExplorerPatcher and HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ExplorerPatcher
  3. make another restart.
  4. Install EP again
  5. wait for Symbols to be downloaded. Don't even touch taskbar. It will take around 5-6 min
  6. After symbols notification, make one last restart.

After this, everything will work fine.

This works!

ctitoc commented 1 year ago

@Vipin2003 : #1834 mentions a few bugs but no systematic crash like this issue.

You tried to access explorer or R-clicked on taskbar after immediate update.. And you haven't wait for symbols to download. That's why, this happens.

To fix this issue, follow these steps now:

  1. Uninstall EP completely and make a restart.
  2. After restart, delete all EP reg. keys : HKEY_CURRENT_USER\Software\ExplorerPatcher and HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ExplorerPatcher
  3. make another restart.
  4. Install EP again
  5. wait for Symbols to be downloaded. Don't even touch taskbar. It will take around 5-6 min
  6. After symbols notification, make one last restart.

After this, everything will work fine.

Tried this, but it's still crashing like hell

Windows 11 Home 22H2

ver 22621.2134

ExplorerPatcher 22621.1992.56.1

The issue started after windows 11 last automatic update.

InfiniteImp commented 1 year ago

Might as well add my experience. I've also been getting explorer.exe crash/restarts every second time I open explorer. This started after a recent Windows update.

ExplorerPatcher v22621.1992.56.1 Win11 22H2 build 22621.2134.

I followed the steps from @Vipin2003 including waiting for symbols to update and doing all the reboots but it didn't solve the problem.

Windows will not let me uninstall KB5029263 so can't try that as a possible fix.

Looking in event viewer, this is the error each time explorer crashes:

Faulting application name: explorer.exe, version: 10.0.22621.2070, time stamp: 0x2bd7252c Faulting module name: Windows.UI.Xaml.dll, version: 10.0.22621.2070, time stamp: 0xa1d6b8fe Exception code: 0xc000027b Fault offset: 0x00000000008720c0 Faulting process id: 0x0xFE8 Faulting application start time: 0x0x1D9CFE8A87651F5 Faulting application path: C:\Windows\explorer.exe Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll Report Id: 580987d8-c9f9-418f-8391-ca2f77c8e7a6 Faulting package full name: Faulting package-relative application ID:

vippium commented 1 year ago

Might as well add my experience. I've also been getting explorer.exe crash/restarts every second time I open explorer. This started after a recent Windows update.

ExplorerPatcher v22621.1992.56.1 Win11 22H2 build 22621.2134.

I followed the steps from @Vipin2003 including waiting for symbols to update and doing all the reboots but it didn't solve the problem.

Windows will not let me uninstall KB5029263 so can't try that as a possible fix.

Looking in event viewer, this is the error each time explorer crashes:

Faulting application name: explorer.exe, version: 10.0.22621.2070, time stamp: 0x2bd7252c Faulting module name: Windows.UI.Xaml.dll, version: 10.0.22621.2070, time stamp: 0xa1d6b8fe Exception code: 0xc000027b Fault offset: 0x00000000008720c0 Faulting process id: 0x0xFE8 Faulting application start time: 0x0x1D9CFE8A87651F5 Faulting application path: C:\Windows\explorer.exe Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll Report Id: 580987d8-c9f9-418f-8391-ca2f77c8e7a6 Faulting package full name: Faulting package-relative application ID:

What can I fo bro... I also tried to point out this problem with a PR, but valinet close that PR by marking it as a spam. You can directly make a comment in that PR by mentioning valinet. So, that he can do something for that. I'm not mentioning him for a reason. If you guys make comment in that PR, maybe valinet release a fix for that.

plakic commented 1 year ago

@Vipin2003 : #1834 mentions a few bugs but no systematic crash like this issue.

You tried to access explorer or R-clicked on taskbar after immediate update.. And you haven't wait for symbols to download. That's why, this happens.

To fix this issue, follow these steps now:

1. Uninstall EP completely and make a restart.

2. After restart, delete all EP reg. keys : `HKEY_CURRENT_USER\Software\ExplorerPatcher` and `HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ExplorerPatcher`

3. make another restart.

4. Install EP again

5. wait for Symbols to be downloaded. Don't even touch taskbar. It will take around 5-6 min

6. After symbols notification, make one last restart.

After this, everything will work fine.

This worked for me.

johnwasme commented 1 year ago

This method only works for some computers,not all,my system still crashes no matters what i do.

himynameisubik commented 1 year ago

@Vipin2003 : #1834 mentions a few bugs but no systematic crash like this issue.

You tried to access explorer or R-clicked on taskbar after immediate update.. And you haven't wait for symbols to download. That's why, this happens.

To fix this issue, follow these steps now:

  1. Uninstall EP completely and make a restart.
  2. After restart, delete all EP reg. keys : HKEY_CURRENT_USER\Software\ExplorerPatcher and HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ExplorerPatcher
  3. make another restart.
  4. Install EP again
  5. wait for Symbols to be downloaded. Don't even touch taskbar. It will take around 5-6 min
  6. After symbols notification, make one last restart.

After this, everything will work fine.

This only worked for me if I use Windows 10 task bar style. As soon as I change to the Windows 11 (default) unfortunately it crashes on right-click.

So, for win 10 task bar style it works, win 11 not.

22H2 Build: 22621.2134

pyrates999 commented 1 year ago

already mentioned in PR #1834

I checked your code changes. How does changing the version number fix the bugs that were found?

vippium commented 1 year ago

already mentioned in PR #1834

I checked your code changes. How does changing the version number fix the bugs that were found?

I'm trying to fix the bug with code changes... I've to do something at that time to push my commit. So, I only just make a commit there, without any code.

InfiniteImp commented 1 year ago

This only worked for me if I use Windows 10 task bar style. As soon as I change to the Windows 11 (default) unfortunately it crashes on right-click.

So, for win 10 task bar style it works, win 11 not.

22H2 Build: 22621.2134

I'm running the Win10 task bar style and it's still crashing. So, there's more to it than that.

Now this is interesting! I just switched to the Win11 task bar style and it only crashed once in 10 attempts to open file explorer. With the Win10 style it would consistently crash every 2 opens. Thanks @himynameisubik . I'll take any improvement I can get!

EDIT: Actually, never mind. With the Win11 style I can't right-click on the taskbar without crashing. Back to Win10 style. Really hoping this gets fixed soon.

Revan7even commented 1 year ago

@Vipin2003 : #1834 mentions a few bugs but no systematic crash like this issue.

You tried to access explorer or R-clicked on taskbar after immediate update.. And you haven't wait for symbols to download. That's why, this happens. To fix this issue, follow these steps now:

  1. Uninstall EP completely and make a restart.
  2. After restart, delete all EP reg. keys : HKEY_CURRENT_USER\Software\ExplorerPatcher and HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\ExplorerPatcher
  3. make another restart.
  4. Install EP again
  5. wait for Symbols to be downloaded. Don't even touch taskbar. It will take around 5-6 min
  6. After symbols notification, make one last restart.

After this, everything will work fine.

This only worked for me if I use Windows 10 task bar style. As soon as I change to the Windows 11 (default) unfortunately it crashes on right-click.

So, for win 10 task bar style it works, win 11 not.

22H2 Build: 22621.2134

I was using Windows 10 style taskbar as well when I uninstalled and reinstalled KB5029263 when it downloaded icons and started working again.

InfiniteImp commented 1 year ago

I was using Windows 10 style taskbar as well when I uninstalled and reinstalled KB5029263 when it downloaded icons and started working again.

Is there anything special you had to do to uninstall that update? Windows doesn't list it as one that I can uninstall.

Revan7even commented 1 year ago

I was using Windows 10 style taskbar as well when I uninstalled and reinstalled KB5029263 when it downloaded icons and started working again.

Is there anything special you had to do to uninstall that update? Windows doesn't list it as one that I can uninstall.

I'm using Pro, it's a security update which might not be an option to uninstall on Home.

m7d2 commented 1 year ago

I was using Windows 10 style taskbar as well when I uninstalled and reinstalled KB5029263 when it downloaded icons and started working again.

Is there anything special you had to do to uninstall that update? Windows doesn't list it as one that I can uninstall.

I'm using Pro, it's a security update which might not be an option to uninstall on Home.

Don't Uninstall system updates for the sake of this broken software. The problem is the program itself not being compatible with recent updates and we should wait the creator to push new version because there's no work around it. Until then just uninstall EP

InfiniteImp commented 1 year ago

I'm using Pro, it's a security update which might not be an option to uninstall on Home.

Ya I'm on Pro as well. At the top of the screen it says "You won't be able to uninstall some updates". I just don't know why.

himynameisubik commented 1 year ago

This only worked for me if I use Windows 10 task bar style. As soon as I change to the Windows 11 (default) unfortunately it crashes on right-click. So, for win 10 task bar style it works, win 11 not. 22H2 Build: 22621.2134

I'm running the Win10 task bar style and it's still crashing. So, there's more to it than that.

Now this is interesting! I just switched to the Win11 task bar style and it only crashed once in 10 attempts to open file explorer. With the Win10 style it would consistently crash every 2 opens. Thanks @himynameisubik . I'll take any improvement I can get!

EDIT: Actually, never mind. With the Win11 style I can't right-click on the taskbar without crashing. Back to Win10 style. Really hoping this gets fixed soon.

Yup exactly. Win 11 style crashes right-click. With Win 10 right-click works. But I've uninstalled it for now and live with the Start Menu "Recommendations" as this was the only thing that really bothered me on Win 11.

HughKallen commented 1 year ago

*### FYI, two days ago my wife's Win 11 laptop would not even finish starting up. As explorer was loading (taskbar partly loaded) it would crash, give a gray screen, then crash again. Eventually it would stop with just a gray screen. Nothing on the screen. Task manager would open via ctrl-leftshift-esc but that was it. There was no way around it. Safe mode did the same thing. Eventually I had to do a clean install of windows keeping data. It was a huge shtshow and a big headache with a day of productivity lost.**

vippium commented 1 year ago

*### FYI, two days ago my wife's Win 11 laptop would not even finish starting up. As explorer was loading (taskbar partly loaded) it would crash, give a gray screen, then crash again. Eventually it would stop with just a gray screen. Nothing on the screen. Task manager would open via ctrl-leftshift-esc but that was it. There was no way around it. Safe mode did the same thing. Eventually I had to do a clean install of windows keeping data. It was a huge shtshow and a big headache with a day of productivity lost.**

Try opening taskmgr using that method... after that, go to "new task" and type explorer and hit enter. It will start the explorer. Let it crash for 3-4 times in 10 sec. After which, win10 taskbar will be disabled. Open EP settings and change taskbar to win11 and enable "do not change context menu" option from Advanced in EP settings and make a restart. It will be fixed. There is currently no way to fix win10 taskbar. So, use win11 taskbar till it gets a fix.

HughKallen commented 1 year ago

Try opening taskmgr using that method... after that, go to "new task" and type explorer and hit enter. It will start the explorer. Let it crash for 3-4 times in 10 sec. After which, win10 taskbar will be disabled. Open EP settings and change taskbar to win11 and enable "do not change context menu" option from Advanced in EP settings and make a restart. It will be fixed.

Hopefully this will be helpful to someone, too late for us now.

pyrates999 commented 1 year ago

already mentioned in PR #1834

I checked your code changes. How does changing the version number fix the bugs that were found?

I'm trying to fix the bug with code changes... I've to do something at that time to push my commit. So, I only just make a commit there, without any code.

You shouldn't do a commit if nothing is fixed in your commit.