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valinet / ExplorerPatcher

This project aims to enhance the working environment on Windows
GNU General Public License v2.0
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[Compatibility issue] Windows Cumulative Update KB5036980 20240428 #3212

Open Hippologist opened 2 weeks ago

Hippologist commented 2 weeks ago

Current version does not support the new update patch KB5036980 on 20240428. (Win11) Once the system has been updated, the start menu disappears and never runs.

Then I tried to downgrade by uninstalling the patch KB5036980 Now it works again as before.

An update for this patch will be a good idea.

Best,

pyrates999 commented 2 weeks ago

Please post windows version and build. You can find this by running winver. Please post explorer patcher version.

Please include what settings you changed in explorer patcher properties application. These should be screen shots. If you can, please change it to english first.

Please include any other software you have installed that modifies the UI of windows.

That is a preview update.

In the settings app, untick "Get the latest updates as soon as available" so that preview updates are not automatically installed.

All preview updates are then shown as download and install and are never automatically installed if you have the above unticked.

Preview updates are also not fully tested by Microsoft and thus could have bugs.

You should only be installing preview updates if you are a developer or are OK with running pre-release versions of EP.

Amrsatrio commented 2 weeks ago

@pyrates999 3527 is supposed to be supported by the latest version of EP. I am daily driving it on my laptop and I haven't spotted any issues yet other than explorer crashing when navigating away from the new XAML Home and Gallery.

However the start menu not appearing bug might indicate that the user has something else installed that interferes with EP's new method of restoring the 10 start menu.

Amrsatrio commented 2 weeks ago

@Hippologist Please specify the "Current version" of EP you're using. I have no issues with the start menu on EP 65.2.

pyrates999 commented 2 weeks ago

@pyrates999 3527 is supposed to be supported by the latest version of EP. I am daily driving it on my laptop and I haven't spotted any issues yet other than explorer crashing when navigating away from the new XAML Home and Gallery.

However the start menu not appearing bug might indicate that the user has something else installed that interferes with EP's new method of restoring the 10 start menu.

This was before I knew you had done a release to support the preview update.

TotemicWeevil commented 1 week ago

Current version does not support the new update patch KB5036980 on 20240428. (Win11) Once the system has been updated, the start menu disappears and never runs.

Then I tried to downgrade by uninstalling the patch KB5036980 Now it works again as before.

I have the same problem - my start menu and right click options aren't working at all.... I have looked for the offending update so that I can uninstall it - but I can't find it to remove it. Windows update history says it's there, but I can't find it. Any suggestions?

Hippologist commented 1 week ago

Current version does not support the new update patch KB5036980 on 20240428. (Win11) Once the system has been updated, the start menu disappears and never runs. Then I tried to downgrade by uninstalling the patch KB5036980 Now it works again as before.

I have the same problem - my start menu and right click options aren't working at all.... I have looked for the offending update so that I can uninstall it - but I can't find it to remove it. Windows update history says it's there, but I can't find it. Any suggestions?

The newest version of EP successfully solved the old issue. Try updating the EP.exe by redownloading it, and it will works for each Win11Patch. At least works for me.

TotemicWeevil commented 1 week ago

The newest version of EP successfully solved the old issue. Try updating the EP.exe by redownloading it, and it will works for each Win11Patch. At least works for me.

Sadly didn't work for me. I re-installed (latest version) and tested - nope, nada, zip. nothing doing. my start button still won't work when left clicked on. Although, right click now works for some reason.

TotemicWeevil commented 1 week ago

Does anyone know how to uninstall the offending KB btw? I've read elsewhere that it's causing issues on computers that aren't logged into a M$ account - ie it's screwing with local accounts (somehow)....

Amrsatrio commented 1 week ago

@TotemicWeevil Do you see the "wait" cursor when you press the start button? Does the start menu work when it is set to Windows 11? Does it also work if EP is not installed?

I have a feeling that you should reset your Windows 10 start menu layout if the 11 menu doesn't work as well.

TotemicWeevil commented 1 week ago

@TotemicWeevil Do you see the "wait" cursor when you press the start button? Does the start menu work when it is set to Windows 11? Does it also work if EP is not installed?

I have a feeling that you should reset your Windows 10 start menu layout if the 11 menu doesn't work as well.

When left clicking on the start menu - either version - I get the animation that the button has been pressed, but no text or action of any type - so no menu at all. Uninstalling EP doesn't fix the issue either.

Amrsatrio commented 1 week ago

Yeah seems like it's a Windows issue all over again...

TotemicWeevil commented 1 week ago

Yeah seems like it's a Windows issue all over again...

As I asked earlier, is there a way that you're aware of the uninstall KB5036980? I have looked at removing it via DISM but its not listed in the packages that I can see - unless it's been renamed somehow. The only other option I have is to re-install windows 11, which I don't want to do unless I really have to.

pyrates999 commented 1 week ago

Try this:

  1. Click Start and type cmd in the Start menu search box. Right-click it and click Run as administrator.
  2. In the command prompt, type in the following command format and hit Enter to proceed the process: 
    wusa /uninstall /kb:5036980
TotemicWeevil commented 6 days ago

Try this:

1. Click Start and type cmd in the Start menu search box. Right-click it and click Run as administrator.

2. In the command prompt, type in the following command format and hit Enter to proceed the process:
wusa /uninstall /kb:5036980

Sadly, this update is actually apart of my installation of windows and cannot be removed :( Oh well, incoming reformat and re-install of everything....

pyrates999 commented 6 days ago

Then take this as a lesson learned and don't install preview updates.

TotemicWeevil commented 6 days ago

Then take this as a lesson learned and don't install preview updates.

I'll have you know that I'm NOT using a preview update ... I'm using 23H2 build 22631.3527.

pyrates999 commented 6 days ago

That is a preview update: https://support.microsoft.com/en-us/topic/april-23-2024-kb5036980-os-builds-22621-3527-and-22631-3527-preview-5a0d6c49-e42e-4eb4-8541-33a7139281ed

TotemicWeevil commented 6 days ago

Well I certainly didn't install it on purpose.. I downloaded Win 11 Pro directly from m$. Windows update installed that KB.

pyrates999 commented 6 days ago

If windows update installed it. then you need to do the following to prevent preview updates from being installed automatically again:

In the settings app, untick "Get the latest updates as soon as available" so that preview updates are not automatically installed.

All preview updates are then shown as download and install and are never automatically installed if you have the above unticked.

Preview updates are also not fully tested by Microsoft and thus could have bugs.

You should only be installing preview updates if you are a developer or are OK with running pre-release versions of EP.

TotemicWeevil commented 5 days ago

Thanks for the info. I've gone and turned off the Get updates.. option, so thanks once again. I have applied EP again to this machine and despite having the offending KB, it took with no adverse effects thus far - fingers crossed that it continues that way in the future.