valinet / ExplorerPatcher

This project aims to enhance the working environment on Windows
GNU General Public License v2.0
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Explorer Patcher freezes pc and closes Games sometimes shutting down Monitors for couple of Seconds/Minutes #3243

Open Aknyar opened 3 weeks ago

Aknyar commented 3 weeks ago

Hello lately my Explorer Patcher causes random freezes that affects my pc and sometimes closes some open Programs after the freeze is over as example : Games or Edge .

The System Freeze appears to affect my GPU since sometimes in like some hard freezes all my Monitors go grey and then come back after a while with some programs closed and explorer restarting fresh and also always the same Error in Even Viewer . Because of that i thought its my GPU so i already exchanged my GPU and used DDU to uninstall GPU driver but since that didnt fix my issue then its only explorerpatcher that causes these freezes .

I am running Win 11 Home Version : 10.0.22631 Build 22631

ExplorerPatcher is running on : 22621.3527.65.1

Here is also my Event Viewer :

Protocol name: Application Source: Application Error Date: 07/05/2024 20:56:54 Event ID: 1000 Task category:Application crash events Level: Error Keywords: User: [redacted] Computer: [redacted] Description: Name of the faulty application: Explorer.EXE, version: 10.0.22621.3374, timestamp: 0x8e690d6e Name of the faulty module: ntdll.dll, version: 10.0.22621.3374, timestamp: 0xeae8eecc Exception code: 0xc0000005 Erroroffset: 0x000000000003a5ea ID of the faulty process: 0x0x1788 Start time of the faulty application: 0x0x1DAA0ADCB86DC70 Path of the faulty application: C:\Windows\Explorer.EXE Path of the faulty module: C:\Windows\SYSTEM32\ntdll.dll Berichtskennung: 1a35ed57-04eb-4218-a88c-fcea627574cd Full name of the faulty package: Application ID that is relative to the bad package: Event-XML:

1000 0 2 100 0 0x8000000000000000 8524 Application [redacted] Explorer.EXE 10.0.22621.3374 8e690d6e ntdll.dll 10.0.22621.3374 eae8eecc c0000005 000000000003a5ea 0x1788 0x1daa0adcb86dc70 C:\Windows\Explorer.EXE C:\Windows\SYSTEM32\ntdll.dll 1a35ed57-04eb-4218-a88c-fcea627574cd
pyrates999 commented 3 weeks ago

Please post windows version and build. You can find this by running winver.

Please include what settings you changed in explorer patcher properties application. These should be screen shots. If you can, please change it to english first.

Please include any other software you have installed that modifies the UI of windows.

Aknyar commented 3 weeks ago

No other software is installed that changes UI

Here are the screenshots:

Screenshot 2024-05-08 223825 Screenshot 2024-05-08 223957 Screenshot 2024-05-08 224038 Screenshot 2024-05-08 224060 Screenshot 2024-05-08 224115 Screenshot 2024-05-08 224137 Screenshot 2024-05-08 224152 Screenshot 2024-05-08 224204 Screenshot 2024-05-08 224212 Screenshot 2024-05-08 224218

Amrsatrio commented 3 weeks ago

The most important question: do these freezes also occur when EP is not installed?

Aknyar commented 3 weeks ago

I used normal windows for a while and didnt got any freezes . At the same time i also hard resetted windows once and after installing Explorer Patcher the issue came back . The freezes are really sporadic . Sometimes my pc works for a couple of days and then on other days it freezes multiple times . Mainly with the error above showing that "Explorer" crashed

Amrsatrio commented 3 weeks ago

What did you install on the hard resetted Windows install? Is it possible to record a video on this so that I can know what happened?

pyrates999 commented 3 weeks ago

Is Windows on a hard disk drive or a solid state drive? Check your temps of your cpu and gpu: https://openhardwaremonitor.org