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valiquette / homebridge-orbit-irrigation

Provides Homebridge support for Orbit B-Hyve devices
MIT License
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Error getting API #54

Closed jbuttnz closed 1 year ago

jbuttnz commented 1 year ago

Getting the following error, and ideas?

Using hub 96506 which is the Australia/Europe version of the BH1.

[2/16/2023, 8:54:31 PM] [B-Hyve] Error getting API key Request failed with status code 401 [2/16/2023, 8:54:31 PM] [B-Hyve] { "message": "not authorized" } [2/16/2023, 8:54:31 PM] [B-Hyve] Error retrieving API key TypeError: Cannot read properties of undefined (reading 'data') at OrbitAPI.getToken (/homebridge/node_modules/homebridge-orbit-irrigation/orbitapi.js:47:69) at processTicksAndRejections (node:internal/process/task_queues:95:5) at PlatformOrbit.getDevices (/homebridge/node_modules/homebridge-orbit-irrigation/orbitplatform.js:75:24) [2/16/2023, 8:54:31 PM] [B-Hyve] Failed to get devices...TypeError: Cannot read properties of undefined (reading 'data') at PlatformOrbit.getDevices (/homebridge/node_modules/homebridge-orbit-irrigation/orbitplatform.js:75:147) at processTicksAndRejections (node:internal/process/task_queues:95:5)

valiquette commented 1 year ago

The error indicates your user name or password is not correct in the plugins config. You can verify it at https://techsupport.orbitbhyve.com/login

Make sure there is no white space in either, which can happen with a copy paste

jbuttnz commented 1 year ago

That was it! Bit embarrassing but glad it was an easy fix. Thank you.