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valora-inc / wallet

The official repository for the Valora mobile cryptocurrency wallet.
https://valora.xyz
Apache License 2.0
170 stars 80 forks source link

Add Zendesk chat for user support via webview #82

Closed hdenisse closed 7 months ago

hdenisse commented 3 years ago

Expected Behavior

Users will be able to chat live with support directly from valoraapp.com via a Zendesk chat widget. Via a webview from Valora, users should be able to access this from the app.

Current Behavior

User has to send an email from Valora to contact support (difficult for some users don't have an email client on their phones) or they have to chat with support via FB Messenger

Web services team has prioritized adding the Zendesk chat by March 11 https://www.notion.so/clabsco/Adding-Zendesk-live-chat-for-support-with-JS-widget-on-valoraapp-com-fef3809db5044bd58e32dbb9a9812776

coreycelo commented 3 years ago

Will this be in addition to the email option or replace email?

MuckT commented 2 years ago

@hdenisse is this still a valid issue for adding the widget in Valora?

hdenisse commented 2 years ago

@hdenisse is this still a valid issue for adding the widget in Valora?

yes! pls chat with @lisaw-valora