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vanvalenlab / deepcell-tf

Deep Learning Library for Single Cell Analysis
https://deepcell.readthedocs.io
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DeepCell API Key SignUp page responds with a Server Error #712

Closed adrianomartinelli closed 3 months ago

adrianomartinelli commented 3 months ago

Describe the bug I try to login with my credentials at https://users.deepcell.org/ which does not work. Password reset also does not work. If I want to sign-up, the server responds with an error upon form submission

rossbar commented 3 months ago

Did you register with an email address? If so, try dropping the @whatever.whatever part.

adrianomartinelli commented 3 months ago

Yes I registered with an email address structured like a***+***@***.com a while ago. I tried to login with

as username but neither works and through the password reset I do not receive as linke to reset the password (including spam).

rossbar commented 3 months ago

Yes I registered with an email address structured like a+@***.com a while ago.

.com domains are automatically block-listed per the terms of the deepcell-tf license. The project is freely available for non-commercial use.

adrianomartinelli commented 3 months ago

okey that resolved the issue, I was able to sign up with my student account. Thanks!