vechain / docs

Everything you need to know about VeChainThor
https://docs.vechain.org
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VTHOR tokens are gone #95

Open VTHOholder opened 2 years ago

VTHOholder commented 2 years ago

Hi, I tried to move my vthor tokens to my hot wallet using Mytokens but my first 2 attempts failed because my settings of my ledger was incorrect. Multiclauses and Contract data was on NO instead of yes. (that happened after an update of my ledger) I got an error message from mytokens and after that I remember I pressed the button Back. Result my vthor that I wanted to transfer was gone but without leaving a transaction ID. Where did they go? And how can I get them back?

AsbertMa commented 2 years ago

@VTHOholder. Please check your address activity on VeChain explorer if you assets still show on the explorer then you still have your assets.

If you have further questions, please contact support@vechain.com

VTHOholder commented 2 years ago

@VTHOholder. Please check your address activity on VeChain explorer if you assets still show on the explorer then you still have your assets.

If you have further questions, please contact support@vechain.com

No if I put in my wallet address I get the same amount that is showing in SYNC. And I only see the transactions that went right.