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vechain / thor-sync.electron

A browser that empowers DApps on VeChain
GNU Lesser General Public License v3.0
55 stars 28 forks source link

VET not received, but transaction is verified on block explorer #488

Closed Oneltz closed 3 years ago

Oneltz commented 3 years ago

Hello, I am wondering if this is the right place to seek help with the Sync wallet. I sent some VET from Guarda wallet to my Sync wallet, but it never arrived. It shows completed and successful on the block explorer, however. Transaction ID: 0x8970cc4cc520279db1dbf3fe5bb4c36ae97e41efe25ab3bc6cecc0e8a5aa732a

Please advise, thank you, Oneltz

XJWX89 commented 3 years ago

hi @Oneltz, I checked the explorer and it shows that you make a transfer after vet received. here is the transfer logs that indicated the details of vet transfer.

if you need further assistance, please contact support@vechain.com

Oneltz commented 3 years ago

I see. Thank you for the clarification and the help.