Restoring Wallet - Githubissues

vechain / thor-sync.electron

A browser that empowers DApps on VeChain

GNU Lesser General Public License v3.0

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Restoring Wallet #490

Closed Charleswils90 closed 2 years ago

Charleswils90 commented 2 years ago

Hi guys,

Had to factory rest my laptop Ive re installed ledger live and Sync but my wallet is missing from the Sync app. Ive tried to usw the Vechain app on my nano x whilst using Sync but it didnt work. If some one could please help me out i would be greatful. All the best

XJWX89 commented 2 years ago

hi @Charleswils90, below are the solution to recover your wallet

Scenario A: cant see the ledger section on sync

follow the instruction of import ledger device to import your ledger device

Scenario B: the ledger device is imported, but with the wrong wallet/address

sometimes upgrade ledger device firmware need your recovery phrase to "setup".thus, please follow the instruction of restore from recovery phrase

XJWX89 commented 2 years ago

Closing due to inactivity. If the issue has persisted please open a new issue.