Unable to withdraw VTHO.

vechain / thor-sync.electron

A browser that empowers DApps on VeChain

GNU Lesser General Public License v3.0

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Unable to withdraw VTHO. #494

Open 77drozd opened 3 years ago

77drozd commented 3 years ago

Describe the bug Provide a brief description of the issue

I am not able to withdraw VTHO. Just VET is available to choose. Please send me the way how to withdraw VTHO from my account. Thank you.

To Reproduce Steps to reproduce the behavior:

Go to '...'

Actual result: Please add screenshots if needed

Expected result:

Desktop OS : Win10/MacOS 10.14.2/.....

Sync Version:

Newest, Updated. v1.3.0. Connex 1.4.2 Electron 3.0.16 Chrome 66.0.3359.181 VS 6.6.346.32

Additional context Any additional information, related issues, screenshots, transaction details that might be necessary to reproduce the issue

boochdog commented 3 years ago

I am also having the same issue. I was able to transfer my VET out of my local Sync wallet, but I am not able to transfer the VTHO out because the drop down only allows for VET. Essentially, my VTHO is stuck in this wallet - why?! This is the blockchain's proprietary app, I am shocked at this level of inefficiency. Screen shot captured below.

There is no option to change from transferring VET to VTHO. Attempting to transfer to my cold wallet as VET doesn't work either.

Can someone please help? Is this a VeChain/Sync wallet issue? Has anyone else experienced this issue? I am just shocked.

XJWX89 commented 3 years ago

you can transfer VTHO and other tokens via MyToken or you can try Sync2

Sync2 is designed to work with all mainstream web browsers (e.g., Chrome, Safari, MS Edge, Firefox, etc), desktop, and mobile devices.

boochdog commented 3 years ago

This did not answer my question or the situation presented. A new wallet does not address the VTHO stuck in the Sync Wallet.