All our mailing list members are still in the Mailchimp group but suddenly (since a week or so ago and upgrade to latest Civi, could be coincidental) a large number are shown as 'unsubscribed' in the 'e-mail marketing' column when viewing lists, especially those belonging to a couple of interest groups.
This is causing issues as e.g. e-mail meant to go out to 300+ people is only showing 20 recipients in Mailchimp.
Does the extension have control of this status in Mailchimp? Trying to work out what happened and I thought that the sync just put people into groups and Mailchimp/the subscribers controlled that? Any feedback/ideas here appreciated.
This seems like it was a red herring with the issues I was having, actual issue seems to be some contacts have disappeared from Mailchimp and just happens most of those left are 'unsubscribed'
All our mailing list members are still in the Mailchimp group but suddenly (since a week or so ago and upgrade to latest Civi, could be coincidental) a large number are shown as 'unsubscribed' in the 'e-mail marketing' column when viewing lists, especially those belonging to a couple of interest groups.
This is causing issues as e.g. e-mail meant to go out to 300+ people is only showing 20 recipients in Mailchimp.
Does the extension have control of this status in Mailchimp? Trying to work out what happened and I thought that the sync just put people into groups and Mailchimp/the subscribers controlled that? Any feedback/ideas here appreciated.