I have aproplem with SLAC

Zienabmosaad commented 9 months ago

every time i try the server give me this massege We're sorry, there was an error processing your job. Please try again, or visit our GitHub issues page and create an issue if the issue persists. i need some one to help in solving this issue

spond commented 9 months ago

Dear @Zienabmosaad,

Can you please include the URL to one of the jobs that is failing and provide more detail on when the system fails.

Best, Sergei

stephenshank commented 9 months ago

Dear @Zienabmosaad,

Thanks for reporting this issue. Can you please try again?

Regards, Stephen

Zienabmosaad commented 9 months ago

thx

On Mon, Oct 2, 2023 at 4:45 PM Stephen Shank @.***> wrote:

Dear @Zienabmosaad https://github.com/Zienabmosaad,

Thanks for reporting this issue. Can you please try again?

Regards, Stephen

— Reply to this email directly, view it on GitHub https://github.com/veg/hyphy/issues/1651#issuecomment-1743047038, or unsubscribe https://github.com/notifications/unsubscribe-auth/BC4XFTFZCWRRFRXDIVQCVKTX5LAQFAVCNFSM6AAAAAA5LI7ZYOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONBTGA2DOMBTHA . You are receiving this because you were mentioned.Message ID: @.***>

--

Dr-zienab mosaad

Researcher - Virology department-Genomic sequencing and Gene analysis unit

Reference Laboratory for veterinary quality control on poultry production (RLQP)

Animal Health Research Institute, (AHRI) - DOKKI- GIZA

P.O. Box 264-Dokki, Giza-12618, Egypt

Tel: 002 01118616896

*Fax: 002 33370957, *002 33380121

stevenweaver commented 9 months ago

This appears to happen during the weekend when there are scheduled tasks performing on our cluster's head node. Datamonkey cannot spawn qstat due to an EAGAIN system error.

Error: spawn qstat EAGAIN
    at Process.ChildProcess._handle.onexit (internal/child_process.js:269:19)
    at onErrorNT (internal/child_process.js:467:16)
    at processTicksAndRejections (internal/process/task_queues.js:82:21) {
  errno: -11,
  code: 'EAGAIN',
  syscall: 'spawn qstat',
  path: 'qstat',

The issue is two-pronged. 1) We need to identify what is the source of the head node's irresponsiveness, and 2) catch the exception and intermittently retry until successful within the application.

Zienabmosaad commented 8 months ago

Fixed!

On Mon, Oct 16, 2023 at 8:47 PM Steven Weaver @.***> wrote:

This appears to happen during the weekend when there are scheduled tasks performing on our cluster's head node. Datamonkey cannot spawn qstat due to an EAGAIN system error.

Error: spawn qstat EAGAIN at Process.ChildProcess._handle.onexit (internal/child_process.js:269:19) at onErrorNT (internal/child_process.js:467:16) at processTicksAndRejections (internal/process/task_queues.js:82:21) { errno: -11, code: 'EAGAIN', syscall: 'spawn qstat', path: 'qstat',

The issue is two-pronged. 1) We need to identify what is the source of the head node's irresponsiveness, and 2) catch the exception and intermittently retry until successful within the application.

— Reply to this email directly, view it on GitHub https://github.com/veg/hyphy/issues/1651#issuecomment-1764976438, or unsubscribe https://github.com/notifications/unsubscribe-auth/BC4XFTFD4U4MTJ44LTBR2KDX7VXLZAVCNFSM6AAAAAA5LI7ZYOVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONRUHE3TMNBTHA . You are receiving this because you were mentioned.Message ID: @.***>

--

Dr-zienab mosaad

Researcher - Virology department-Genomic sequencing and Gene analysis unit

Reference Laboratory for veterinary quality control on poultry production (RLQP)

Animal Health Research Institute, (AHRI) - DOKKI- GIZA

P.O. Box 264-Dokki, Giza-12618, Egypt

Tel: 002 01118616896

*Fax: 002 33370957, *002 33380121

stevenweaver commented 8 months ago

Patch to handle EAGAIN exception should be deployed today at 15:00 PT.

veg / hyphy

I have aproplem with SLAC #1651