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verbb / formie

The most user-friendly forms plugin for Craft CMS.
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Customer name and Email IDs not displaing in the Stripe dashboard #1951

Open rdkhunt opened 5 months ago

rdkhunt commented 5 months ago

Describe the bug

There is a form created in the formie and connected to the Stripe for payment. When we submit the form that sends the data to Stripe along with the amount. Few days ago It was working fine. Now what is happening is that in the Stripe dashboard customer tab there is no customer name and email address showing for that payment.

Steps to reproduce

  1. Created a form in the formie and connected that to the Stripe.
  2. Now when we submit the for in the website that send the payment info to stripe but not able to see name and email address in stripe dashboard's customer tab website-stripe-connection

Form settings

Craft CMS version

4.9.5

Plugin version

2.1.15

Multi-site?

Yes

Additional context

No response

engram-design commented 5 months ago

Are you able to let me know what your Payment field looks like in Formie? Particularly the billing details setting - https://share.cleanshot.com/FcHDp6Yh - this is what controls what is sent to Stripe for this sort of thing.