Incomplete Form Submissions and sending an email notification

[kmmartinez]

Describe the bug

We have a multi-page form. There are several incomplete forms that are almost complete. Our client would like to send an email notification for those forms to her team. When clicking that button, it will just spin. It shows a 500 error naming Axios as the issue.

Steps to reproduce

1. Pagination form, partially filled out
2. In the submissions area, go to incomplete
3. Click on the form, click send email notification

Form settings

• Multi-page form: Yes
• Submission Method: Ajax
• Client-side Validation: No -just on submit
• Custom Form Templates: No

Craft CMS version

4.10.4

Plugin version

2.1.20

Multi-site?

No

Additional context

No response

[engram-design]

Can you take a look in your /storage/logs/formie.log files, to see if there's more detail on the error?

[kmmartinez]

There is not. It doesn’t write anything to the log file.

On Jul 8, 2024, at 6:48 PM, Josh Crawford @.***> wrote:

Can you take a look in your /storage/logs/formie.log files, to see if there's more detail on the error?

— Reply to this email directly, view it on GitHub https://github.com/verbb/formie/issues/1974#issuecomment-2215549556, or unsubscribe https://github.com/notifications/unsubscribe-auth/AIBDZYQRC4N7LKXQ4ENSAR3ZLMQLPAVCNFSM6AAAAABKRJ4AKGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEMJVGU2DSNJVGY. You are receiving this because you authored the thread.

[engram-design]

Hmm, could you inspect the network request for the failed request? It should look something like the below:

I'm interesting in what the "Preview" tab shows for the request, as a 500 error would usually mean an application error - so something on my end. I've manually thrown an error on my end in that screenshot just to illustrate.

[kmmartinez]

Here is a screenshot. It's not super helpful, just showing that its a 500 error.

On Tue, Jul 9, 2024 at 6:34 PM Josh Crawford @.***> wrote:

Hmm, could you inspect the network request for the failed request? It should look something like the below:

@.*** (view on web) https://github.com/verbb/formie/assets/1221575/555036e2-680f-4525-9baf-5cc6a6f17ba4

I'm interesting in what the "Preview" tab shows for the request, as a 500 error would usually mean an application error - so something on my end. I've manually thrown an error on my end in that screenshot just to illustrate.

— Reply to this email directly, view it on GitHub https://github.com/verbb/formie/issues/1974#issuecomment-2218989258, or unsubscribe https://github.com/notifications/unsubscribe-auth/AIBDZYRNIKQYDVRWAGVSNNDZLRXRXAVCNFSM6AAAAABKRJ4AKGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEMJYHE4DSMRVHA . You are receiving this because you authored the thread.Message ID: @.***>

--

Kaitlyn Martinez Associate Director of Development & Accessibility | Click Rain A people-centered digital agency 605-275-6010 | clickrain.com

[image: Click Rain] https://clickrain.com/[image: Lemonly] https://lemonly.com/[image: Stratus] https://www.trystratus.com/

[engram-design]

Looks like that screenshot hasn't come through sorry, might've been due to responding to this thread via email?

[kmmartinez]

Here you go!

[engram-design]

Do you have devMode enabled on this site? I've seen these generic errors come from all sorts of different places, but often show this generic message.

[kmmartinez]

It's a live site, so I did not have Dev Mode on. I turned it on quick and here is a more helpful error message.

[engram-design]

Ah, thanks for confirming that. I think the real issue here is that the submission is marked as incomplete, so typically no email notifications or integrations can be triggered on it. For the moment, I'll add support for triggering these things on incomplete submissions, but may look at adding a toggle to complete the submission first.

But again, there may be scenarios where you don't want to complete the submission and trigger an email/integration, which is where something like this manual handling comes in.

Added for the next release. To get this early, run composer require verbb/formie:"dev-craft-4 as 2.1.20".

[kmmartinez]

Thank you!!

[engram-design]

Updated in 2.1.21