Open mirvin opened 10 years ago
Did some research on this, the Product field is a custom field in the SFDC Case object that is created specifically for this integration:
Notice that other custom fields have a "V1" prefix in their Field Name. We should change the name of this field to "V1Product", but leave the field label as "Product" since that is what appears in the Case page layout. This change will mean changing all references to that field name with in the source code including unit tests.
Installation cannot be completed because during integration installation, one of the custom fields (product on Cases) cannot be used because it is already created and being used by a customers Salesforce environment.
The installer suggests to rename the current field so that the product field through the VersionOne app can be created. See the attachment