Just noticed today that one of the closed threads is still visible in ticket overview:
Currently from what I found, it's only one out of the 60 tickets we have open right now and the ticket itself closed without any issues so it is a rare occurrence. If I close any other ticket, the only thing that changes is the ticket overview number on the thread that is already closed.
Just noticed today that one of the closed threads is still visible in ticket overview:
Currently from what I found, it's only one out of the 60 tickets we have open right now and the ticket itself closed without any issues so it is a rare occurrence. If I close any other ticket, the only thing that changes is the ticket overview number on the thread that is already closed.