vevek / pe

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Adding 2 commands gives invalid error message #8

Open vevek opened 3 years ago

vevek commented 3 years ago

Adding 2 commands gives invalid error message

As in the screenshot below. Entering a command "view help" gives the wrong error message. With can inconvenience the user in having to look up the user guide.

Labelled medium as it is A flaw that causes occasional inconvenience to some users but they can continue to use the product.

Screenshot:

Screenshot 2021-04-16 at 15.19.03.png

nus-pe-bot commented 3 years ago

Team's Response

The error message is correct because Pawbook interprets the input view help as the view command and help is an invalid ID.

Items for the Tester to Verify

:question: Issue response

Team chose [response.Rejected]

Reason for disagreement: I disagree with the Dev Team.

This is then a feature flaw, where the error message is confusing to me as a user, as I did not realise that ID was meant to be a field for the View Command. I had thought that it was an error message for the previous command I had entered.

In place of this, I think an error message with the full View commands parameters and usages should be displayed, such that I would be aware of my mistake as well as how to correct it without having to refer to a user guide which I may not have access to.

An error message such as the one shown in the screenshot below would have been better.

Hence, this Bug Report should have been labelled as a FeatureFlaw and not a FunctionalityBug. Moreover, this is the reason why I had labelled the severity as Medium as it is a flaw that causes occasional inconvenience to some users, but they can continue to use the product.

Screenshot 2021-04-23 at 00.08.00.png