Open vevek opened 3 years ago
The error message is correct because Pawbook interprets the input view help
as the view
command and help
is an invalid ID.
Team chose [response.Rejected
]
Reason for disagreement: I disagree with the Dev Team.
This is then a feature flaw, where the error message is confusing to me as a user, as I did not realise that ID was meant to be a field for the View Command. I had thought that it was an error message for the previous command I had entered.
In place of this, I think an error message with the full View commands parameters and usages should be displayed, such that I would be aware of my mistake as well as how to correct it without having to refer to a user guide which I may not have access to.
An error message such as the one shown in the screenshot below would have been better.
Hence, this Bug Report should have been labelled as a FeatureFlaw and not a FunctionalityBug. Moreover, this is the reason why I had labelled the severity as Medium as it is a flaw that causes occasional inconvenience to some users, but they can continue to use the product.
Adding 2 commands gives invalid error message
As in the screenshot below. Entering a command "view help" gives the wrong error message. With can inconvenience the user in having to look up the user guide.
Labelled medium as it is A flaw that causes occasional inconvenience to some users but they can continue to use the product.
Screenshot: