Remote Server Returned an Error - Not logged in

[paulfj40]

When I try to run the application I get an error:

Err:20- Generic Error -The remote server returned an error: (530) Not Logged in.

Is there something I am doing wrong?

[vglucas]

Hi paulfj40, check the internet connection, the program checks the HAA version on the server, it is likely that at this moment you have connection problems, try again and let me know

[paulfj40]

Thanks for your fast response vglucas. I did check it and it seems to be fine, I'm actually sending this mail from the computer I am running the application on.

[vglucas]

Hi paulfj40 let me know if you have solved, to close the request 😜👍

[paulfj40]

Sorry, the internet connection is good, but the error still exists.

[vglucas]

the version on the RAVENCORE and HAA key is present ??

[paulfj40]

no, it just says version, i have attached a screenshot. I hope that helps.

[vglucas]

the Ravencore and HAA version is not present so you cannot load it from the server Here is the error. try to close and reopen the program

[vglucas]

[paulfj40]

same error, could it be something in my settings. Do you have the link so I can try and check it?

[vglucas]

I do a check and I will contact you in a few minutes 😜👍

[vglucas]

in the program there is the section SEGNALA Send me a report from there

[paulfj40]

I have just sent it to you. Thank you again for your help.

[paulfj40]

Perfect! Thank you so much. This is such a great app for homekit users who want to flash a device like a sonoff or a Shelly. Thanks for your great support.