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vial-kb / vial-gui

Vial is an open-source cross-platform (Windows, Linux and Mac) GUI and a QMK fork for configuring your keyboard in real time.
https://get.vial.today
GNU General Public License v2.0
897 stars 169 forks source link

Unable to connect to devices on MacOS Ventura - M1 Mac #167

Open oscb opened 1 year ago

oscb commented 1 year ago

Not sure when VIAL stopped working, but I have a belief it might be related to the OS Upgrade in my computer recently:

I keep getting this error when opening VIAL 0.6.0

  File "main_window.py", line 270, in on_devices_updated
  File "main_window.py", line 274, in on_device_selected
  File "autorefresh/autorefresh.py", line 79, in select_device
  File "vial_device.py", line 49, in open
  File "vial_device.py", line 26, in open

RuntimeError: unable to open the device

Then it shows up the window with my devices properly listed but no layouts.

Let me know if there's any data I can grab that might help!

SRLive commented 1 year ago

same error for me but using mac os monterey on M1 Mac

SRLive commented 1 year ago

Hi, I've been able to make it work by using a cal digit mini dock using the usb 2 port instead of connecting the my keyboard directly on a usb-c port

kirbysayshi commented 4 months ago

I'm on a 2019 Macbook Pro (intel), and I encountered this error when my keyboard was plugged into my CalDigit TB4 dock.

Plugging the keyboard directly into the laptop fixed the problem, for anyone else that runs into this!