How to fix Hls.ErrorTypes.MEDIA_ERROR

[konogousanda]

What do you want to do with Hls.js?

Hls.js does not request any data when gets Hls.ErrorTypes.MEDIA_ERROR, then the screen went black. The message is "Playhead still not moving while enough data buffered @37.961094 after 3 nudges". I don't kown the reason and can't find a solution. version: 1.4.6

code

error

{
  "type": "mediaError",
  "details": "bufferStalledError",
  "error":
    {
      "message": "Playhead still not moving while enough data buffered @37.961094 after 3 nudges",
      stack:"Error: Playhead still not moving while enough data buffered @37.961094 after 3 nudges at GapController._tryNudgeBuffer (http://localhost:3100/node_modules/.vite/deps/hls__js.js?v=ef946d71:13099:21) at GapController._tryFixBufferStall (http://localhost:3100/node_modules/.vite/deps/hls__js.js?v=ef946d71:12984:12) at GapController.poll (http://localhost:3100/node_modules/.vite/deps/hls__js.js?v=ef946d71:12962:10) at StreamController.checkBuffer (http://localhost:3100/node_modules/.vite/deps/hls__js.js?v=ef946d71:13737:21) at StreamController.onTickEnd (http://localhost:3100/node_modules/.vite/deps/hls__js.js?v=ef946d71:13249:10) at StreamController.doTick (http://localhost:3100/node_modules/.vite/deps/hls__js.js?v=ef946d71:13245:10) at StreamController.tick (http://localhost:3100/node_modules/.vite/deps/hls__js.js?v=ef946d71:6497:12) at StreamController.fragBufferedComplete (http://localhost:3100/node_modules/.vite/deps/hls__js.js?v=ef946d71:7503:10) at StreamController.onFragBuffered (http://localhost:3100/node_modules/.vite/deps/hls__js.js?v=ef946d71:13689:10) at EventEmitter2.emit (http://localhost:3100/node_modules/.vite/deps/hls__js.js?v=ef946d71:12512:29)",
    },
  "fatal": true,
}

What have you tried so far?

No response

[robwalch]

Please include console logs so that we can determine the reason for the stall.

Stalls generally are related to network conditions or an issue with the HLS asset. The player should recover on its own when network condition are adequate.

Calling recoverMediaError is usually not the best action to take for "bufferStalledError" events.

[robwalch]

Hi @konogousanda,

The message is "Playhead still not moving while enough data buffered @37.961094 after 3 nudges".

I think that you are experiencing the same problem described in #5873:

• 5873

Increase nudgeMaxRetry to a large value so the player does not escalate stall nudges to fatal. This will be fixed in v1.5.0 with #5879:

• 5879