Player is throwing "ODE:3 MEDIA_ERR_DECODE)" while playing google ads on Vizio TV

[rajat-maz]

Description

Issue - While playing Google ads. Ad will play for some time and then the player throws an error ["ODE:3 MEDIA_ERR_DECODE)"].

Setup "video.js": "^7.21.0", "videojs-ima": "^1.8.1", Video URL - "https://cdn.jwplayer.com/manifests/Fd9R6Ol8.m3u8" Ad URL - 'https://pubads.g.doubleclick.net/gampad/ads?iu=/21775744923/external/single_ad_samples&sz=640x480&cust_params=sample_ct%3Dlinear&ciu_szs=300x250%2C728x90&gdfp_req=1&output=vast&unviewed_position_start=1&env=vp&impl=s&correlator='

Reduced test case

https://ad-sample.netlify.app/

Steps to reproduce

1. Open the link https://ad-sample.netlify.app/ For the browser, it will work fine. To reproduce the issue you need to check on real Vizio TV OR can simulate Vizio TV via Chrome browser by the steps mentioned below
   • change the user agent of the browser
   • Open inspect element > Click on the setting icon
   • Go to devices > Add custom device
   • User Agent of the new device Mozilla/5.0 (X11; Linux armv7l) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.121 Safari/537.36 CrKey/1.0.999999 VIZIO SmartCast(Conjure/MTKA-5.1.531.1 FW/4.70.27-3 Model/D32h-G9) Now,
2. click on the play button
3. Ad will play for some time and then an error will be thrown.

Errors

deo.es.js:229 VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) The media could not be loaded, either because the server or network failed or because the format is not supported.

What version of Video.js are you using?

7.21.0

Video.js plugins used.

No response

What browser(s) including version(s) does this occur with?

Chrome 72

What OS(es) and version(s) does this occur with?

Vizio TV, Mac OS

[video-archivist-bot]

Hey! We've detected some video files in a comment on this issue. If you'd like to permanently archive these videos and tie them to this project, a maintainer of the project can reply to this issue with the following commands:

• for https://cdn.jwplayer.com/manifests/Fd9R6Ol8.m3u8: say @video-archivist-bot save ZEn1WA

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[mister-ben]

This seems to be this issue on the videojs-ima repo, with some suggestions in the comments