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videojs / videojs-contrib-ads

A Tool for Building Video.js Ad Plugins
http://videojs.github.io/videojs-contrib-ads/
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Preroll ad on Pixel 2 #448

Closed mihalikv closed 5 years ago

mihalikv commented 5 years ago

Description

Not working preroll ad on mobile.

Steps to Reproduce

https://jsfiddle.net/cmeliak/13bL970f/3/ i just use example code from http://videojs.github.io/videojs-contrib-ads/integrator/getting-started.html

Expected Results

After click play button on video preroll should start playing.

Actual Results

Just mobile:

After click play button on video preroll is NOT played, just spinner is shown. But if i click small play/pause button in corner one more time, Ad is played.

Versions

videojs-contrib-ads version: 6.6.0

Video-js version: 7.3.0

Platforms

Browsers: eg. Chrome v70.0.3538.80

OS/Devices: eg. Android 9.0.0 - also another androids

incompl commented 5 years ago

I just tried your example on Browserstack with Galaxy S9+ and Chrome and the preroll did play, is this still an issue?

mihalikv commented 5 years ago

Hi @incompl , sorry that i didn't try another android devices. It looks like every other devices works fine just Pixel 2 have some problems. I also try it on Nexus 5X with same Chrome version 70.0.3538.110 and it is good but Pixel 2 refuse to play video. So probably problem is just with pure android on Pixel 2.

mihalikv commented 5 years ago

@incompl Sorry i accidentally close issue.

incompl commented 5 years ago

The example worked for me with the Pixel 2 8 and 9 available on Browserstack with Chrome. Is there any errors or failed network calls in the dev tools when this happens?

mihalikv commented 5 years ago

Hi @incompl i try to test it one more time and... it works. Problem was that i always try that in "web for desktop" mode of chrome because of non responsive jsfiddle. Video So sorry for raising issue this is just some edge case.

incompl commented 5 years ago

No problem, I appreciate folks taking the time to report issues even if they turn out to be nothing after investigation.