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Feature requests, bug tracking, questions, and issues for Filmbox, Scatter, Screen, and Lattice. Also general questions about color science and filmmaking are welcome!
https://github.com/orgs/videovillage/discussions
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Scatter & Filmbox Version 2.2.3 install issue #185

Closed fredsavoir closed 4 months ago

fredsavoir commented 4 months ago

Hi, On brad new windows 10 64-bit with all the updates & AMD Threadripper Pro machine, the install always complain about:

Napoli.JS code Error 1.

So you can't install and use the software.

Could you please fix it ?

thanks

Fred

gregcotten commented 4 months ago

Hey Fred,

Please click Help->Export Diagnostic Logs and send those to support@videovillage.com